We are looking for a Business Analyst to drive the launch of our new product from scratch — from initial concept and regulatory preparation to production launch and further scaling. This role involves hands-on participation across all stages of product development and close collaboration with cross-functional teams and external partners.
Challenges that await you:
- Driving the development of a new product
- Managing the end-to-end product development process, including both: the core processing/backend part, and the client-facing UX/product experience
- Collaborating closely with key project stakeholders to align priorities, scope, and delivery expectations
- Coordinating and synchronising parallel development work across multiple teams
- Analysing and working with vendor documentation, including API specifications, technical requirements, and integration guidelines
- Building and improving operational processes around the product, including: Anti-Fraud, Compliance, Customer Support, Delivery / Operations workflows
- Managing communication and collaboration with the external partner/vendor providing key solution components
- Supporting the preparation of documentation for submission to the banking regulator
What makes you a great fit:
- 3+ years of experience as a Business Analyst in financial services, preferably in payments or PSP products
- Proven experience in managing distributed product development, working with multiple cross-functional delivery teams in parallel (backend, frontend, processing, integrations).
- Strong skills in requirements management: elicitation, documentation, synchronisation, and change control across several development streams.
- Hands-on experience with Agile/Scrum delivery: understanding sprint planning, dependencies, milestones, delivery tracking, and release coordination across teams.
- Ability to work closely with Legal, Compliance, Risk, and Security teams, ensuring all functional and technical requirements are reviewed and approved.
- Experience documenting complex processes and strong documentation skills, including: functional and non-functional requirements, process flows (BPMN or equivalent), technical documentation suitable for internal audits and regulatory submissions
- High level of ownership and involvement, with readiness to stay deeply engaged in day-to-day execution, delivery risks, and cross-team alignment
- High level of communication and stakeholder management skills, with the ability to translate business needs into clear, actionable requirements for technical teams
- B2 or higher English level for effective communication with an international team
Our ways of working:
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Innovative Spirit: A commitment to creativity and groundbreaking solutions
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Honest Feedback: valuing open, transparent communication
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Supportive Team: a strong, collaborative community
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Celebrating Achievements: recognizing our wins together
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High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
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Relocation support to one of our hubs — Cyprus, Serbia, Georgia or Kazakhstan — with assistance for the employee and their family
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Flexible work from one of our offices or remote
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Healthcare Coverage
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Education Budget: Language lessons, professional training and certifications
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Wellness Budget: Mental health and fitness activity reimbursements
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Vacation policy: 20 days of annual leave and paid sick leave