The Credit & Collection Analyst Sr focuses on reconciling accounts, driving timely collections, and preventing past-due balances. This role oversees delinquency management, customer negotiations, reporting, audits, and month-end activities while partnering closely with shared services and regional credit teams. It also drives process improvements and ensures full compliance with local, regional, and global credit policies.
Why This Role Matters
Protects cash flow and financial stability by ensuring timely collections, minimizing past‑due balances, and managing credit risk effectively.
Strengthens customer and internal partnerships through proactive negotiations, close coordination with shared services, and collaboration with regional credit teams.
Drives accuracy, compliance, and improvement by supporting audits and month‑end close, delivering reliable reporting, and continuously enhancing collection processes aligned with global policies.
What You’ll Do
Reconcile customer accounts, ensure timely collections, and implement action plans to prevent past‑due balances.
Monitor and track delinquent accounts while performing daily analysis and control of customers and collections.
Maintain close coordination with the GBS shared services team and send customer account statements to support collection efforts.
Conduct customer negotiations and visits and prepare weekly/monthly local and regional reporting.
Support internal/external audits, month‑end closing activities, and implement process improvements aligned with the collection strategy.
Manage credit‑limit documentation and collaborate with the regional credit team, ensuring adherence to local, regional, and global policies.
What We're Looking For
Bachelor’s degree in Finance, Accounting, Economics, or related field, with 2+ years of Credit & Collections experience (multinational exposure a plus).
Advanced proficiency in Microsoft Office and SAP; fluent in Spanish and English.
Strong communicator and collaborator, able to engage effectively across all organizational levels.
Results‑driven, agile, and resilient, with strong organizational, analytical, and negotiation skills.
High integrity and ethical standards, with an innovative, solution‑oriented mindset.
Additional Details:
Relocation Approval: No
Traveling Requirement: No
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Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.