Warranty Technician

Badger Meter - Where Every Drop Counts and So Do You
 

At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.

Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.

When you join us, you'll find:

• Purpose-driven work that makes a real difference in communities around the globe.

• Career growth and development opportunities designed to help you achieve your potential.

• A supportive, inclusive culture where collaboration and creativity thrive.

Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.

What You Will Contribute:
 

We are open to candidates from a variety of backgrounds—even if you don’t have a technical degree. If you enjoy hands-on work, problem-solving, and helping customers, we encourage you to apply.

Position Summary

The Warranty Technician supports the processing of customer returns. This includes receiving returned products, checking them for accuracy, tracking inventory, and helping determine what should be done with each item (such as repair, return, or disposal). This role also assists with basic product checks and helps answer questions about returned items.

Job Duties

• Review returned products to make sure they match the customer’s return request and decide next steps for handling them
• Inspect and evaluate returned items to understand what went wrong and document findings
• Handle and organize returned materials, including tracking older items and preparing them for disposal or repair
• Confirm product locations, ensure records are accurate, and help coordinate movement of materials between locations
• Perform basic product testing and adjustments as needed (training provided)
• Enter and update information in company systems

Education and Experience

• High school diploma or GED required
• Any hands-on, mechanical, warehouse, or customer service experience is helpful, but not required

Qualifications

• Interest in hands-on work and basic problem-solving
• Comfortable interacting with customers and internal team members
• Basic computer skills (email, data entry, Microsoft Office)

Key Skills

• Teamwork: Works well with others to achieve shared goals
• Communication: Clearly shares and understands information
• Initiative: Takes action and stays proactive in completing tasks
• Reliability: Takes responsibility and aims to do quality work

Working Conditions

• Work takes place in a manufacturing or warehouse setting
• May require a hearing (audiogram) test depending on the work area

Competitive Total Rewards at Badger Meter:

• Competitive Pay

• Annual Bonus

• Eligible for Annual Pay Increases

• Comprehensive Health, Vision, and Dental Coverage 

• 15 days Paid Time Off + 11 Paid Holidays  

• Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation.  In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!

• Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more 

• Educational Assistance – Tuition Reimbursement up to $5,250 

• Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage

• Health Savings Account (HSA) & Flexible Spending Account (FSA) options

An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.  

Privacy Statement

The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information.  Please see the privacy statement on our website here.