Medical Practice Supervisor

Scheduled Weekly Hours: 40

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Monday - Thursday (8am - 5pm) & Friday (8am - 3pm)

Registered Nurse preferred (Salary Negotiable)

Under the direction of the Practice Manager, responsible for implementing standard hospital policies, educating clinical and administrative staff on proper protocols and workflows. Educate staff on accurate patient registration procedures, abstracting and charge entries on a daily basis. Coordinate staff scheduling to meet volume and work flow demands. Duties also include: answering the telephone, scheduling patients, verifying insurance information, entering and abstracting charges into the computer, prior authorizations for medications and medication refills, triaging complex clinical calls from patients and nurse visits. Knowledge of provider schedules and medical assistant staffing distribution to maintain appropriate clinical workflow.

Time will be split between clinical duties and staffing management duties.

Monday- Friday position. Must have RN license in MA

Required Education/Skills/Qualifications/Training/Experience:

• Graduate of an accredited school of nursing

• Current Massachusetts state RN license

• Prior triage experience

• Familiarity with common medications

• Knowledge of third party insurer and HMO primary care guidelines

• Familiarity with EMR scheduling and order entry systems

• Excellent oral and written communication skills required

• Previous medical office work experience in a high volume electronic medical record environment

• Departmental specialized training on medical software and electronic equipment, etc.

• SMH and department orientation to supervisory responsibilities relating to educational requirements, evaluation process, Human Resources forms, Payroll procedures, etc.

• Command of verbal and written English

• Positive interpersonal communication skills

• Computer literate

• Strong organizational skills

• Medical terminology

• Responsible for ensuring all team members complete competency requirements as required for their position

Preferred Skills/Qualifications/Training/Experience:

• Previous supervisor experience

Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations: Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

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Salary Range: $25.16-$38.42

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Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

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Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.