Director, Operations
Experience Without Limits. Come shape the future of brand experience.
At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences.
That takes a team that’s bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you’ll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.
This is a place where curiosity drives what’s next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it.
Experience without limits — in your work, your growth, and your impact.
Are you a visionary operations leader who thrives on driving performance, optimizing production, and leading high-performing teams in fast-paced, deadline-driven environments? Do you have deep experience in experiential marketing activations such as trade shows, live events, and permanent environments — and a passion for transforming complex challenges into streamlined, scalable solutions?
If so, we invite you to step into the role of Director of Operations, where innovation meets flawless execution.
About the Role
In this high-impact leadership position, you’ll oversee all aspects of our multiple operational departments at our Las Vegas facility, with a focus on efficiency, quality, safety, and continuous improvement. You’ll lead cross-functional teams spanning production, supply chain, engineering, quality assurance and finance to deliver exceptional results for major brand activations and live experiences.
This is your opportunity to help shape the future of a fast-growing, forward-thinking company committed to operational excellence and unforgettable brand experiences.
What You’ll Do
- Lead and manage day-to-day operations to meet production schedules, quality standards, and project deadlines for live and experiential events
- Oversee the production and delivery of custom builds for trade shows, branded environments, and temporary installations
- Develop and implement strategic initiatives that improve efficiency, reduce costs, and scale production capabilities
- Collaborate cross-functionally with engineering, creative, supply chain, and finance to ensure seamless execution
- Champion a culture of safety, compliance, and continuous improvement
- Oversee budgeting, forecasting, and resource planning
- Monitor KPIs and drive data-informed decision-making across departments
- Recruit, mentor, and grow a high-performing leadership team
- Work closely with senior leadership to align operational strategy with company goals
What You Bring
- Bachelor’s degree in engineering, Operations Management, Business Administration, or related field
- 10+ years of progressive experience in operations or production management, with at least 5 years in a senior leadership role
- Direct experience in trade show fabrication, or live event environments
- Expertise in managing large-scale production for custom, high-visibility projects with tight timelines
- Strong leadership, communication, and change management skills
- Strategic thinker with hands-on problem-solving ability
Preferred Qualifications
- Experience with automation or advanced manufacturing technologies
- Proficiency in ERP systems such as SAP or Oracle
- Proven success leading cultural and operational transformation initiatives
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***JOB SCAM ALERT***
We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address “@jackmorton.com” or “@jackmorton.co.uk”. We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.
If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.
Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.
We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.