Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management, the leader in community management, is seeking a full-time Manager Assistant to join our team at Solair in Los Angeles, CA
Summary:
The Manager Assistant will provide comprehensive administrative and operational support to the team. This role requires strong organizational skills, attention to detail, and a commitment to providing excellent customer service.
Compensation: $30
Schedule: Monday-Friday 9:00 am- 5:00 pm. (Must be available for evening board meetings)
What You'll Do (Duties/Responsiblities)
Manage daily office operations, correspondence, scheduling, and report preparation
Provide direct administrative support to the General Manager and the team
Assist residents with inquiries, payments, move-ins, and move-outs
Deliver exceptional customer service while interfacing directly with residents and clients
Attend monthly board meetings and take detailed meeting minutes
Transcribe board meeting information into Korean
Assist with financial tasks such as processing invoices and maintaining records
Coordinate meetings, prepare communications, and manage vendor relationships
Support the General Manager in supervising staff operations
Serve as the first point of contact for employee call-outs
Coordinate On-Call coverage requests through ShiftBoard
Maintain the cleanliness, organization, and professionalism of office operations
Support additional administrative and operational tasks as assigned
What You'll Need (Requirements)
At least 1 year of strong administrative, clerical, or office support experience
Strong administrative or office-related work experience required
HOA property management experience is a plus, but not required
High School Diploma or equivalent required
College education preferred
Strong organizational and time management skills
Excellent written and verbal communication skills
Strong customer service experience
Ability to communicate professionally with residents, staff, vendors, and board members
Proficiency in Microsoft Office Suite
Minimum typing speed of 40 WPM
Ability to multitask and manage competing deadlines
Positive, professional, and proactive demeanor
Ability to support leadership and operational coordination
Korean language skills for meeting transcription support