Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.
The Occupational Injury & Claims Administrator is a critical part of Spreetail's commitment to team member safety and wellbeing across our fulfillment network. This role is primarily responsible for providing real-time injury intervention at the point of care, ensuring seamless transitions to medical evaluation, and managing Workers' Compensation claims with accuracy and urgency. By building internal emergency response capability and delivering meaningful first aid training to our teams, this administrator helps ensure every Spreetailer gets home safe.
How you will achieve success:
Associates receive immediate, competent care at the point of injury, reducing severity escalation and downstream claim impact.
Third-party medical transitions are seamless, timely, and well-documented with no regulatory gaps or associate experience breakdowns.
Workers’ Compensation claims are filed accurately, managed proactively, and closed efficiently — with leadership always informed.
C-suite and regional leadership receive clear, data-driven Workers’ Compensation performance reports that translate claim data into actionable operational insight.
Site teams are trained, certified, and confident in performing basic injury interventions before this role arrives on scene.
Acts as the internal subject matter expert to rework, reenergize, and relaunch Emergency Response Teams (ERTs) at each fulfillment site — delivering structured First Aid training to associates and site leadership that builds lasting, site-level response capability.
OSHA recordkeeping is accurate and audit-ready at all times, with zero compliance gaps across all covered jurisdictions.
Injured associates experience a consistent, professional, and supportive care process that reflects Spreetail’s values from first response through return to work.
What experience will help you in this role:
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First Aid and CPR/AED certification from a nationally recognized organization or equivalent training.
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Demonstrated hands-on experience delivering injury care and first aid response in a workplace, clinical, or emergency setting.
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Experience with document control, PPI, and incident/injury terminology to support Workers’ Compensation claim registration, documentation, and regulatory compliance.