Workplace Experience Associate
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Workplace Experience Associate to support and elevate the in-office employee experience. This role will play a key part in fostering a welcoming, organized, and high-performing workplace environment. You will collaborate across teams to execute engaging events, ensure seamless day-to-day office operations, and contribute to a culture that enables employees to do their best work.
This role is based onsite out of our office in Boston, MA, with working hours from Monday to Friday, 8:00 AM to 4:00 PM.
Responsibilities
Coordinate daily office operations, including managing catering, supplies, and vendor relationships to ensure a seamless workplace experience
Plan and execute employee engagement initiatives that foster connection, collaboration, and alignment with WHOOP values
Support the planning and execution of internal company-wide events, including summer parties and holiday celebrations, as well as external events.
Partner cross-functionally with People & Culture, Recruiting, and IT teams to deliver high-quality in-office experiences
Proactively manage day-to-day responsibilities, demonstrating initiative and strong ownership of tasks
Balance administrative duties with hands-on, on-site support (approximately 50% desk-based, 50% active throughout the facility)
Maintain organization and cleanliness of shared spaces to ensure the office reflects WHOOP standards
Provide occasional front desk coverage, acting as a first point of contact for guests and delivering a high-quality, hospitality-driven experience.
Identify opportunities to improve workplace processes and enhance overall employee satisfaction
Qualifications
1-3 years of experience in workplace operations, office coordination, hospitality, or event planning
Available to work outside of core business hours when needed
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills with a service-oriented mindset
High attention to detail and a proactive approach to problem-solving
Ability to work both independently and collaboratively across teams
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Fully in-person position out of our Boston HQ