APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.
Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.
We are looking for a Seller Implementation Specialist to support the onboarding and setup of new dealer and agent partners across our systems. In this role, you will ensure accounts are accurately configured, systems are ready for use, and partners have a smooth and successful start with APCO.
What You'll Do
Set up and maintain system access for new and existing dealer and agent partners
Configure programs, rates, commissions, and account details within internal systems
Review and validate incoming documentation, ensuring completeness and accuracy
Partner with Sales and internal teams to resolve missing or incorrect information
Maintain accurate records and documentation for all implementations
Support customer and internal inquiries related to account setup and system access
Ensure rating structures and configurations are accurate prior to quality control review
Create and maintain customer and vendor records within accounting systems
Identify and implement process improvements to enhance efficiency and accuracy
Support special projects and cross-functional initiatives as needed
What Makes You Successful
You’ll be successful in this role if you’re highly detail-oriented and take pride in getting things right the first time. You’re comfortable working with systems, data, and processes, ensuring that all configurations are accurate and complete.
You’re also a strong communicator who can collaborate effectively with both internal teams and external partners. You’re proactive, organized, and able to manage multiple priorities in a fast-paced environment.
Basic Qualifications
High school diploma or GED
1+ year of experience in operations, client support, or administrative roles
Strong attention to detail and organizational skills
Strong communication skills, both written and verbal
Proficiency in Microsoft Office (Excel, Word, Outlook)
Preferred Qualifications
Associate degree in Business, Finance, or a related field
Experience in onboarding, implementation, or account setup roles
Experience working with systems configuration or data entry processes
Experience in automotive, warranty, or F&I-related environments
This Role Might Be a Great Fit If You…
Enjoy working with systems and ensuring data accuracy
Like helping customers and partners get set up for success
Thrive in a fast-paced, process-driven environment
Are organized, reliable, and detail-oriented
What We Offer
Competitive compensation
Comprehensive medical, dental, and vision benefits
401(k) with company match
Paid time off and company holidays
Opportunities for growth and development
A collaborative and supportive team environment