Trauma Care Manager

 

Provides trauma-informed case management for youth affected by human trafficking, exploitation, abuse, and victimization. Conducts assessments, develops service plans, coordinates community resources, and supports client safety and well-being. Provides crisis intervention, safety planning, advocacy, and ongoing support while collaborating with multidisciplinary teams. Maintains documentation and promotes healing, stability, and empowerment.

Valid Ohio driver’s license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines.

 

 

Provides advocacy, support, and case management to adults who are at risk for or have experienced interpersonal family violence or intimate partner violence.

 

 

Essential Functions:

• Engages in consistent supervision and collaborates with interdisciplinary teams for risk reduction, prevention, and legal reporting of suspected family violence.
• Contributes to program development, utilizing evidence-based techniques including safety risk assessment and planning, providing access information on community resources, and integrating services with community partners.
• Maintains and documents advocate practice in accordance with various regulatory standards, ensuring proper patient referrals and continuity of care for comprehensive service provision. Manages subpoenas and provides court testimonies as directed by NCH legal services.
• Supports client and staff safety through patient safety initiatives and organizational development.
• Participates in in-service training on family violence and provides psycho-educational support to victims. Assists therapists with advocacy and case management support when needed.
• Interacts with various social and legal entities, providing in-home and community advocacy and support to families or adults who are at risk for or are survivors of interpersonal family violence or intimate partner violence.

Education Requirement:

Bachelor’s Degree in social work, counseling, or related field, or equivalent experience required.

Licensure Requirement:

Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.

Skills:

• Excellent verbal and written communication, interpersonal, customer service, and teamwork skills.
• Ability to manage confidential information in a complex hospital environment and community settings.
• Working knowledge of relevant community resources and systems.
• Working knowledge of interpersonal family violence and human development.
• Motivational interviewing skills and fundamental knowledge of pathways to safety and independence for survivors or families at risk.

Experience:

Two years of experience working with family violence victims, preferred.

Physical Requirements:

OCCASIONALLY: Cold Temperatures, Hot Temperatures, Working at Heights

FREQUENTLY: Bend/twist, Climb stairs/ladder, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Problem solving, Repetitive hand/arm use, Sitting, Squat/kneel, Standing, Walking, Working Outdoors

CONTINUOUSLY: Audible speech, Driving motor vehicles (work required) *additional testing may be required, Hearing acuity, Peripheral vision, Seeing – Far/near

Additional Physical Requirements performed but not listed above:

Position may involve potential escalating events or interactions with others.

 

 

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"