Manager, Employee Communications

Salesforce · Indianapolis, Indiana

Salesforce is hiring a Manager, Employee Communications to lead the planning and execution of internal communications for business-critical employee programs. This person will own key stakeholder relationships across Employee Success, Finance, and other program areas — serving as a trusted communications partner who shapes strategy, drives alignment, and delivers clear, timely, action-driving communications across channels – from Slack and email to agentic nudges and manager cascades.

You're a seasoned communicator and natural leader with sharp instincts, a strategic mindset, and a bias for action. You thrive in a fast-paced, vision-forward environment where you can own complex programs end-to-end, lead stakeholder relationships at all levels, and raise the bar on what internal comms can deliver. You bring both the big-picture thinking and the editorial discipline to get it done — and you make the team better in the process.

PRIMARY RESPONSIBILITIES:

  • Own end-to-end communications planning and execution for assigned programmatic areas, including but not limited to ES initiatives (Open Enrollment, Comp/Merit, Benefits, Learning & Development) and Finance (Payroll, Travel & Entertainment) programs

  • Partner with program owners to develop communication strategies that are clear, human, and drive employee action — not just awareness

  • Build and maintain trusted relationships with key stakeholders across Employee Success, Finance, and other program areas — serving as their go-to communications partner and strategic advisor

  • Write and edit sharp content and lead channel strategy decisions for assigned programs — spanning Slack messages, email, agent nudges, manager cascade materials, and more

  • Establish and uphold communications standards and best practices across programmatic comms, ensuring consistency in voice, channel strategy, and execution quality

  • Leverage AI tools to accelerate content production, improve personalization, and continuously raise the bar on what programmatic comms can deliver

  • Use data to measure communication effectiveness and apply learnings to continuously improve

  • Contribute to team planning, editorial calendars, and our day-to-day operating rhythm

MINIMUM REQUIREMENTS:

  • 5–7 Years of experience in internal/employee communications or a related field; experience in a high-tech or fast-paced global environment strongly preferred

  • Exceptional writer with the ability to make complex program information feel simple, clear, and actionable

  • Proven ability to build and manage senior stakeholder relationships, influence without formal authority, and serve as a trusted communications advisor

  • Comfortable operating in a fast-paced, ambiguous environment — able to exercise sound judgment, manage competing priorities, and communicate clearly with senior stakeholders under pressure

  • Strong project management skills with the ability to own multiple programs and adapt priorities seamlessly

  • Actively uses AI tools to drive efficiency and quality — and brings curiosity about what's next

  • High accuracy, attention to detail, and a proactive, results-oriented attitude

  • Proven track record of developing and executing internal communications plans that drive employee action

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