NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio.
The Cluster Maintenance Manager will direct the strategic initiatives and objectives of the Maintenance department, as well as managing day to day operations through the engagement of the team within two adjacent properties: Leonardo Royal Hotel Edinburgh and NYX Hotel Edinburgh (opening soon). All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Cluster Maintenance Manager and a Head of Department, you’ll be keeping your department running like clockwork and leading your team to ensure all guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be motivating your colleagues to support the overall success of your department and the hotel, and maximising guest satisfaction at all times.
If you’re our ideal Cluster Maintenance Manager across two adjacent properties Leonardo Royal Hotel Edinburgh and NYX Hotel Edinburgh (opening soon) you will:
• Have previous experience working in a similar role within the Hospitality industry
• Be hands-on and prepared to get out and about in the hotel, working on fixes and improvements alongside your team
• Have exceptional knowledge of plumbing and electrical systems that you can share with your team
• Understand the finances of the hotel and have basic knowledge of budgeting and reporting
• Be up for a challenge because no two days are the same working in Maintenance!
Special rates on Leonardo Hotel rooms across the UK & Europe
Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
Talent referral scheme
Thank You Week: from ice cream trucks to yoga classes and lots in between!
Wellbeing Calendar
Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Cluster Maintenance Manager?
At NYX Hotels, we look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!