Insurance Operations Intern - Summer 2026

Company:

Marsh Risk

Description:

We are currently recruiting for dynamic, motivated, customer service oriented colleagues to provide administrative support for our growing Insurance Operations team. This will be a temporary, summer contract and full time position to assist with high volumes of client servicing requests during our peak period. You will be supporting our licensed Client Service Representatives, servicing the business needs of our prestigious clients within our various commercial insurance programs.

We Will Count On You To:

Undertake general administrative duties, including for specific projects as required:

• Provide administrative support services to the business and management, for multi-functional teams.

• Handle internal inquiries to support a high level of customer satisfaction and communication.

• Compile administrative information by collecting and interpreting data; entering data; formatting and designing documents for client and department use; maintaining up to date database information.

• Perform some invoicing within our client management system.

• Ensure timely, efficient and accurate production/processing of relevant documents as instructed (includes report preparation and sending documentation to appropriate parties).

• Contribute to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives

• Manage and prioritize own workload to meet deadlines and quality targets.

• Update reports based on predefined templates on a regular basis and ensure accurate entry.

• Create documents using PowerPoint, Excel, and Word to ensure all documents produced adhere to established standards.

• Maintain correspondence and data files to ensure accurate recordkeeping.

• Maintain confidentiality at all times, especially when dealing with sensitive information and internal policies.

• Adhere to Company policies and performance standards.

What's In It for You:

Marsh Risk Canada offers a thriving culture to bring your authentic self to work. By joining us, you can expect:

• A company with a strong brand and strong results to match.

• The opportunity to work with some of the smartest and most energetic people in the industry, who will nurture, challenge and enable you.

• A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are.

• Colleague Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.

• A huge variety of virtual learning and development resources to support your personal and professional growth.

What You Need to Have:

• Clear and concise oral and written communication skills

• Strong numerical skills

• Excellent organization skills – able to prioritize work and meet deadlines

• Excellent interpersonal skills – able to work within a team

• Comfortable and experienced working with technology

• Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel

• Focus on attention to detail and quality at all times

• Ability to read, analyze and interpret general business correspondence

Your Profile:

• Currently working towards a diploma or a bachelor's degree

• Eligible to work in Canada on an ongoing basis

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.