The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.
[What you will be working on]
As a Product Manager, you will hold significant ownership over your product domain, driving it from concept to reality while aligning with the broader programme goals. Your core responsibilities include:
Crafting Custom Experiences for Each User Journey
Engage the agency Product Owner to establish a clear vision for what the product should be and what is needed to get there
Collaborate with business partners to define the product vision and mission and obtain key stakeholder buy-in
Work out the product outreach and promotion strategies with business partners
Define the product go-to-market strategy and work with relevant partners to execute the plan
Designing, Testing, and Iterating Through Experiments
Design, test, and iterate through experiments to improve the user journey
Manage the product budget through expenditure monitoring, cashflow management, and securing funding
Develop the workplan with the product team
Provide sufficient resources for product development, including procurement of software, hardware, and ICT professional services
Monitoring, Capturing, and Studying User Behaviour
Conduct user studies to understand their needs and problems
Analyse data to uncover usage patterns that can inform product decisions
Research the industry to understand complimentary and competing solutions
Collecting, Analyzing, and Presenting User Interest
Translate the product strategy into technical, detailed, actionable plans for business and vendor teams
Understand the developers’ needs and if necessary support them in exploring emerging tools and techniques that can meet their needs
Analysing and Studying User Segments
Formulate strong proposals by evaluating the pros and cons of different solutions and provide compelling justifications for them
Consider how the services could be delivered for different market segments and prioritize feature development
Creating Data-Driven Analytics and Insights
Create data-driven analytics and insights for action and to make appropriate trade-offs
Coordinate efforts across multiple functions including marketing, legal, and finance
Co-create with the Product Owner to draft the budget papers to seek resources for the product's development
Driving User Growth
Drive user adoption and growth through increased engagement, expanding types of features, and higher usage in a financially sustainable manner
Maintain a wide network with key user agencies and central government product teams to seek opportunities for product collaborations
Participate in public-speaking engagements to raise awareness of the product and gain more users
Keeping Things Organized
Run efficient meetings to keep stakeholders and product team members updated
Prioritize, plan, and track what needs to be done
Document key information and decisions about the product
Be responsible for securing funding and monitoring expenses
Compliance and Governance
Ensure that Product meets security and performance requirements (SSAT, VAPT, Performance Testing)
Adhere to compliance requirements and audits (IM, AGO, QMS, etc.)
[What we are looking for]
Diploma/Degree in Computer Science, Infocomm Technology, Engineering or related subject area with minimum 5 years of relevant experience. Candidates with more years of experience will be considered for more senior roles
Prior working experience in product management, IT business analysis, application solutioning design and testing
What we offer you:
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.
We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech