Your role in our mission
We're looking for a Senior Product Analyst to drive data-informed decision-making through advanced funnel analysis and experimentation. This role will be instrumental in optimizing our customer journey and improving conversion rates across our personal loan and credit card products. The ideal candidate has analytical experience in product analytics and a strong understanding of product funnel and experimentation. This is the perfect opportunity for someone who is seeking to grow in a challenging environment, work on a fast-paced, exciting team and develop data driven decisions, and to directly impact growth.
How you’ll make an impact
Be a strategic thinker and identify new growth opportunities through robust data analysis, cross-functional collaboration, and presentation of well-thought-out actionable insights for Personal Loans and Credit card products. Lead end-to-end A/B testing program, from hypothesis formation to test design, implementation, and analysis
Develop and maintain comprehensive funnel analytics to identify conversion bottlenecks and opportunities
Partner with Product, Marketing, and Engineering teams to drive optimization initiatives
Take Ownership and proactively build/maintain dashboards to track key conversion metrics and experiment results
Conduct deep-dive analyses to understand user behavior and drop-off points
Present findings and recommendations to stakeholders at all levels
Support business planning and forecasting through data and analytics
Collaborate closely with product managers and stakeholders to define and prioritize product roadmaps, ensuring alignment with customer needs and business goals
Skills that will help you thrive
Bachelor’s Degree in a quantitative (STEM) field with 5 years of analytics experience, preferably in financial services or fintech companies, or a Master's degree with 3+ years of experience
Strong SQL and Advanced Excel skills are required
Python and R experience preferred
Good exposure to Credit Card application and customer engagement journeys
Strong experience with A/B testing tools (Optimizely or similar)
Deep understanding of statistical concepts and experimental design
Proficiency with web analytics platforms (HEAP, Google Analytics, Amplitude, or similar tools)
Excellent communication and presentation skills with the ability to present complex data analysis, insights, and recommendations to senior leadership
Strong analytical and problem-solving abilities
Excellent communication skills and ability to translate complex findings into actionable insights
Project management and prioritization skills
Collaborative mindset and ability to work cross-functionally
Ability to work independently with minimal supervision, manage several simultaneous projects, and proactively deliver key analytical projects
Resources to help you prosper
A hybrid connection: We believe in the "best of both worlds" - a hybrid environment (2 days/week in our SF office) that balances high-touch collaboration with the flexibility of remote work
Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace
Interview process
Recruiter Call: A brief screening to discuss your experience and initial questions
Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member
Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises