Coordinates quality control, operational improvement, compliance and inspection readiness, and education within the Institute for Genomic Medicine. Assists with troubleshooting and provides technical guidance.
Essential Functions:
- Promotes compliance with the regulatory requirements of the laboratory, raising awareness of CAP/CLIA, Joint Commission, and NYS Testing requirements. Serves as General Supervisor as defined by CAP/CLIA guidelines and Lab Supervisor as defined by New York State testing guidelines as applicable.
- Assists with inspections and inspection readiness throughout the year. Leads group training for education of lab staff in performing quality control and quality assurance responsibilities.
- Coordinates the IGM Quality Monitoring program. Prepares reports, investigates incidents and deficiency reports, and solves problems regarding deviations from established procedures and processes.
- Tracks and reviews laboratory documentation regarding training and competency, education, and use and maintenance of equipment. Facilitates the creation, updates, activation, and distribution of Standard Operating Procedures.
- Collaborates with supervisor and manager to coordinate process improvements and implement new workflows. Facilitates and leads workgroups and projects.
- Performs in-depth troubleshooting and problem-solving, predicting and avoiding problems using information from quality control checks and recommending improvements. Resolves technical, computer, and customer service problems.
- Performs secondary technical review and verification of cases prior to sign-out to ensure accurate and timely billing and reporting.
Education Requirement:
Bachelor’s degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution, or Bachelor's degree equivalent education as defined in the Code of Federal Regulations: 42CFR493.1405(b)(5)(i)(B).
Certifications:
American Society for Clinical Pathology (ASCP) certified as an MT(ASCP), MB(ASCP), or CG(ASCP), preferred.
Skills:
- Organizational skills, attention to detail, and computer experience.
- Excellent communication skills. Ability to effectively decipher and present information through oral and written communication.
- Ability to foster interpersonal relationships with internal and external customers.
- Flexibility with interruptions and changing circumstances.
Experience:
- Two years of laboratory experience, required.
- Experience in cytogenetics, molecular genetics, or molecular biology, preferred.
Physical Requirements:
OCCASIONALLY: Biohazard waste, Blood and/or Bodily Fluids, Chemicals/Medications, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Decision Making, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder
FREQUENTLY: Bend/twist, Squat/kneel
CONTINUOUSLY: Audible speech, Color vision, Computer skills, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting, Standing, Walking
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"