Sales Manager, Customer Onboarding, Google Customer Solutions

Google · San Francisco, CA, USA

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As the Sales Manager, Customer Onboarding for the US West region, you will lead a team of individual contributors across multiple 'pods'. These Googlers work with new customers to navigate them through the world of digital marketing: crafting marketing objectives, developing media strategies and setting them up with the right Google Ads product to reach key milestones. Additionally, you will be managing business operations working closely with Sales, Marketing and Product teams to foster alignment and to drive customers long term success.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $138,000-$200,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
8 years of industry experience in digital advertising, consultative sales, business development, or digital marketing, or 6 years of experience with an advanced degree.
Experience leading a sales team or developing sales professionals.

Preferred qualifications:

Experience leading teams with a focus on coaching and mentoring.
Experience in pipeline management and sales funnel management.
Experience in change management and ambiguity.
Experience in the digital advertising industry.
Ability to work with regional and global teams.
Ability to demonstrate success in developing business teams and working towards goals.

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