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Updated 2026-06-09 23:00 UTC·© 2025–2026 RoleSuite
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Senior Manager, Inbound Logistics and Supply Chain Claims

Burlington · 00505 - Edgewater Park Supply Chain

Position Overview

The Senior Manager of Inbound Logistics and Freight Claims will be responsible for providing strategic leadership to both Domestic Inbound Logistics, as well as the Supply Chain Claims functions.

The Senior Manager will design & implement procedures and workflows to optimize team resources and position the team with scalability needed to meet the future growth demands and speed-to-market priorities of the business.

The Senior Manager will play a vital role in advancing a strategic plan aimed at: driving cost savings opportunities through improved load utilization, improving speed-to-market through strategic mode conversion, and optimizing transportation service levels.

Accountable for a transportation budget of approximately $60M.

A Day in the Life

  • Oversee end-to-end transportation planning and execution process for Collect Domestic inbound merchandise, as well as non-merchandise.
  • Deliver best-in-class customer service and visibility to internal merchant stakeholders.
  • Manage inbound transportation expenses and identify & pursue efficiency opportunities through day-to-day load movement and through RFP award cycles.
  • Drive logistics strategies to execute expedited purchases and strategic opportunity buys.
  • Maintain internal and carrier-facing standard operating procedures for both existing providers and the on-boarding of new carrier partners
  • Develop KPI’s to drive team productivity, cost effectiveness, adherence to internal SLA’s, and routing quality metrics.
  • Develops, analyzes, and implements transportation plans to support delivery projects for various store fixtures and supplies.
  • Utilize Carrier Scorecard to monitor and hold carriers accountable to KPI standards and use EOD backlogs to monitor the flow of goods from consolidation to delivery.

Oversee Supply Chain Freight Claims Function:

  • Oversee settlement cycles to ensure timely and complete collection of claim receivables.
  • In collaboration with Legal department, lead negotiations with carriers on disputed claims.
  • Ensure OS & D documentation and screening procedures adhere to contractual requirements
  • Provide guidance to DC Operations to ensure gate and receiving procedures adhere to contractual requirements for successful freight claim collections.
  • Process claims related to damage to carrier equipment while in Burlington yards
  • Review and file claims for facility damage claims when carrier drivers damage Burlington property while onsite at our facilities.

You'll Come With

  • Bachelor’s degree in Supply Chain, Logistics, related field or equivalent experience
  • 10+ plus years related supply chain experience
  • Manhattan TMS experience required

#LI-CG1

Come join our team. You’re going to like it here!  

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. 

 

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $95,000.00 - $125,000.00

Apply →

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