Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's Tax Operations team and you will help clients maximize their opportunities. Aprio, LLP is a progressive, fast-growing firm looking for a Tax Support Specialist to join our centralized Delivery Team.
As a Tax Support Specialist on our Delivery Team, you will provide national support to the Tax Department firm wide, optimizing efficiency, client experience and quality control. You will interact with team members within your team as well as others outside of your team at all levels.
Responsibilities:
Responsibilities may include but are not limited to:
Electronically deliver tax returns via SafeSend Returns or secure email to clients
Create a high-quality client experience via professional, timely and respectful communication and troubleshooting
Maintain accurate and up-to-date records in firm workflow software
Utilize firm workflow software to move tax jobs through firm processes
Perform quality control review for completeness and accuracy of your own work
Secure and protect Personally Identifiable Information in accordance with firm policy
Provide standby support to other centralized teams
Undertake ad-hoc tasks and other unique duties as assigned to support the overall objectives of the team and supported leaders
Qualifications:
Experience with SafeSend or other similar tax applications is preferred
Available to work overtime (evenings and weekends), as needed
Ability to manage and prioritize assigned work using exemplary time-management and task-prioritization skills
Ability to work independently
Demonstrates ability to multi-task and turnaround assigned work accurately and in a timely manner
Excellent administrative and computer literacy skills
Strong organizational and customer service skills
Effective communication and interpersonal skills
Strong attention to detail with the ability to self-review
Positive, can-do attitude and ability to work under pressure and meet deadlines