Warehouse Coordinator (Lagos, Nigeria)
Job Location: Lagos State, Nigeria
About the role:
About the role:
The Warehouse Coordinator is responsible for coordinating and supervising day-to-day warehouse operations across Sun King's Acme warehouse — translating the Warehouse Supervisor's direction into accurate, timely, and compliant floor-level execution. The role is the critical operational link between the Warehouse Supervisor and the Associate team, ensuring that inbound, outbound, inventory, aftersales, and inter-warehouse transfer activities are executed to Sun King's SOPs with full documentation integrity, real-time system accuracy, and consistent team performance.
Inbound Operations, Receipt & Profiling
- Coordinate and supervise the receipt of all inbound shipments — ensuring physical inspection, quantity verification, and GRN processing are completed accurately within the agreed SLA for every delivery across all assigned locations.
- Oversee the accurate profiling, scanning, labelling, and system entry of all inbound products in Sun King's ERP/WMS (SAP, Kazi Plan, or equivalent); ensure profiling is completed within 24 hours of receipt.
- Ensure all inbound discrepancies, shortages, or damaged items are identified, documented.
- Assign and supervise associates on inbound tasks; validate their work before sign-off to maintain accuracy standards.
Outbound Dispatch & Order Fulfilment
- Coordinate and supervise the accurate picking, scanning, packing, labelling, and dispatch of all outbound orders and internal transfers — ensuring correct items, quantities, and serial numbers are verified at the point of dispatch.
- Ensure all B2C and B2B network dispatches are executed in full and on time in line with schedules; conduct timely follow-ups with logistics and distribution partners on any anomalies or delays.
- Enforce strict three-way verification on all outbound transactions; prepare, review, and validate all dispatch documentation (waybills, transfer notes, packing lists) for completeness and accuracy before every departure.
- Coordinate loading activities to ensure timely truck departures; minimise delays and optimise turnaround time through proactive scheduling and communication with the logistics team.
Inventory Control, FIFO & Cycle Counting
- Coordinate and participate in daily cycle counts across all assigned warehouse locations; review count results, investigate variances, and escalate discrepancies to the Warehouse & Distribution Manager with root cause and recommended action.
- Enforce FIFO (First-In, First-Out) inventory method across all put-away and retrieval activities in line with best practice; conduct regular FIFO spot checks and take immediate corrective action on any violations identified.
- Monitor stock levels and movement patterns across assigned locations; flag stockout risks, slow- moving inventory, and unexplained variances to the Warehouse & Distribution Manager.
- Ensure all stock movements are accurately recorded in the ERP/WMS in real time; validate associate system entries and correct errors before they accumulate.
- Participate in monthly stock takes, end-of-month reconciliations, and periodic full audits as directed by the Warehouse Supervisor; support the Warehouse Inventory & System Controller with accurate physical count data.
Inter-Warehouse Transfers
- Coordinate and supervise all inter-warehouse stock transfers between the Acme Warehouse and Regional Warehouses — ensuring accurate documentation, correct quantities, system processing, and full inventory accountability throughout.
- Prepare and verify all transfer documentation (transfer orders, waybills, item lists) before shipment; confirm receiving warehouse acknowledgement for every transfer dispatched.
- Reconcile inter-warehouse transfer records in the ERP/WMS within 24 hours of dispatch; investigate and escalate any discrepancy between sent and received quantities immediately.
Aftersales, Returns & Refurbished Product Coordination
- Coordinate the receipt of returned, repaired, or refurbished products from the Aftersales team — ensuring proper storage, accurate inventory recording, and controlled release to partners or vendors only upon receipt of authorized Aftersales requests.
- Manage product return documentation end-to-end — receipt, inspection, system recording, and follow- up on corrective actions — ensuring all returns are fully traceable and resolved promptly.
- Prepare and organize refurbished products for partner or vendor release based on approved requests; ensure accurate picking, complete documentation, and zero unauthorised releases.
Team Coordination, HSE & Operational Reporting
- Assign and supervise daily tasks for warehouse associates; monitor task progress, address shortfalls before end of day, and provide on-the-job coaching on SOPs, system tools, and verification protocols.
- Maintain a clean, safe, and compliant warehouse environment across all assigned locations — enforcing HSE standards, FIFO, access controls, and warehouse etiquette; train and guide associates on safety rules and PPE use.
- Prepare and submit accurate daily, weekly, and periodic operational reports to the Warehouse Lead on schedule — including stock movement summaries, cycle count outcomes, dispatch logs, and transfer reconciliations.
- Analyze data available at coordination level to identify distribution anomalies, operational bottlenecks, or recurring errors; escalate findings with recommendations to the Warehouse Supervisor.
- HND or Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or a related field.
- Minimum of 6 years of experience in warehouse operations, inventory management, or supply chain coordination — with at least 3 years in a supervisory capacity managing warehouse associates.
- Demonstrated experience coordinating inbound, outbound, and inter-warehouse transfer operations, preferably in FMCG, solar, or distribution environments.
- Prior experience with serialized or IMEI-level stock tracking, aftersales inventory management, or multi-location warehouse coordination is an advantage.
- Proficiency in ERP/WMS platforms (SAP, Kazi Plan, or equivalent) for transaction processing, transfer management, and inventory reporting.
- Competency in Microsoft Excel and Google Workspace (Sheets, Drive, Docs) for operational records, dispatch logs, and reporting.
- Working knowledge of barcode/RFID scanning tools, dispatch verification processes, and GRN documentation.
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.