Sr. Tax Accountant

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, including agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Position Overview

Reporting to the Sr. Indirect Tax Manager, as our Sr. Tax Accountant, you join a team of highly skilled tax professionals and will specifically support Indirect tax.  You won't just be crunching numbers, you will be the go-to expert facilitating our US sales and use tax, international VAT/GST, and digital services taxes (DST) filings, as well as annual reports and property tax filings. Operating in our high-volume SaaS environment means owning our tax workflows, tracking rapidly changing economic nexus and international tax laws, and ensuring our billing ecosystems are aligned and scalable to ensure accurate reporting.  If you thrive in a fast-paced setting and love turning complex tax data into streamlined, automated processes, you’ll fit right in.

In this role, you will drive collaboration across three key pillars:

• Internal Teams: Partner with Engineering, Product, Billing, Finance, and Legal seamlessly integrate tax compliance into our product and financial workflows.

• External Partners: Collaborate with external service providers and advisors to thoroughly verify, document, and defend our global tax strategy positions.

• Our Customers: Provide a seamless, professional, and empathetic experience whenever complex tax or invoicing questions arise.

Compliance & Filing: Oversee the end-to-end preparation, review, and timely filing of monthly, quarterly, and annual domestic sales & use tax and international VAT/GST returns, business licenses and property tax filings.

System Optimization & Support: Serve as the internal contact for tax software configurations; proactively maintaining and refining indirect tax calculation and reporting systems to provide seamless, automated workflows for the organization. 

Nexus Tracking: Monitor and analyze domestic and international tax laws regarding digital goods, SaaS, and economic nexus to ensure proactive compliance as HighLevel expands.

Audit Defense: Support the team through indirect tax audits by efficiently managing IDRs and partnering with leadership to advocate for and defend established tax positions.

General Ledger Reconciliation: Prepare and review monthly tax accruals and perform balance sheet reconciliations for indirect tax accounts within NetSuite.

Exemption Certificate Management: Oversee the collection, validation, and maintenance of customer tax exemption certificates.

Cross-Functional Advisory: Partner with Engineering, Product, Billing and Legal teams to evaluate the taxability of new product rollouts, software features, and bundle offerings.

Experience: 5 years of progressive experience in indirect tax (Sales & Use, VAT, GST), preferably with a mix of public accounting and corporate experience.

SaaS Industry Expertise: Strong familiarity with software-as-a-service (SaaS) taxability rules, digital products, and sourcing rules.

Tech Stack Mastery: Experience managing tax calculations and reporting within tax software systems and NetSuite ERP.  Knowledge of Stripe Tax is a plus.

Analytical Muscle and AI-Enabled Process Improvement: Advanced Excel skills (pivots, VLOOKUPs, data manipulation) and the ability to handle massive, high-volume transactional datasets. Identify and spearhead opportunities to leverage AI-based tools to streamline and automate processes and surface insights, helping unlock team capacity for high-impact analysis.

Education: Bachelor’s degree in Accounting, Finance, or a related field. CPA designation or Master of Taxation degree is a major plus.

Agility & Growth Mindset: Ability to pivot quickly when priorities change and navigate fast organizational growth as an exciting challenge rather than a roadblock.

Data-Driven Problem Solving: Proven track record of digging into data to not only identify tax issues but actively propose and execute automated solutions.

Clear & Cross-Functional Communication: Skilled at translating complex tax regulations into plain English for non-finance stakeholders, alongside strong documentation skills for future reference and audit support.