Description:Our employees are the core of everything we do, and they are helping the future arrive. As a leading technology innovation company, our team of over 100,000 people works with partners around the world to bring proven performance to our customers’ toughest challenges. Headquartered in Bethesda, MD, Lockheed
This Enterprise Operations (EO) position supports the Lockheed Martin Space division located at the Huntsville, AL facility.
This position will provide Software Asset Management with responsibility for successfully maintaining day to day operational support as it relates to Software Asset Management and Problem ticket coordination.
The Position will integrate with user community, Desktop, Server, IT Procurement teams to successfully plan, support, coordinate, and track software assets throughout the software asset’s lifecycle from procurement to deployment, to maintenance, and disposition. Familiar working in a virtual environment.
Daily activities include data analysis, and reporting; customer service, producing monthly metrics, ticket routing and maintenance of software asset information in asset management databases.
Basic Qualifications:
• Knowledge of asset management principles
• Knowledge of Information Technology support and functions
• Experienced with the use of Microsoft Suite of products to develop reports and charts
• Experience using a helpdesk ticketing system (Remedy, Service Now, etc.)
Desired Skills:
• Working knowledge of software reconciliation, licensing, maintenance and conditions between procured rights and compliance.
• Strong communication, organization and interpersonal skills.
• Working knowledge of maintaining accurate software inventory levels. Report shortages, overages and all inventory levels monthly for replenishment.
• Ability to create, author and follow processes.
• Experience assisting in the development and maintenance of effective software asset management processes and procedures.
• Ability to meet aggressive deadlines
• Experience with Filemaker Pro and Procure-to-pay system (P2P) system,
• Experience in a call center environment
Clearance Level: None
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $73,400 - $127,075. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $63,800 - $112,470. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Experience Level: Experienced Professional
Business Unit: ENTERPRISE BUSINESS SERVICES
Relocation Available: No
Career Area: Information Technology
Type: Full-Time
Shift: First