BUSINESS ANALYST
Important Information
Location: Singapore
Responsibilities:
- Stakeholder Relationship Management
- Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
- Supports Biz T&O Head prioritizing business requests provide insights
- Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
- Supports effective business change by building relationships with business leaders, technology and operational business partner.
- High Level Solutioning
- Develop high-level solution to illustrate feasibility of achieving target business outcomes
- Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
- Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
- Develop robust solution – holistic taking into account of end-to-end flow (process / system)
- Change Implementation Planning & Management
- Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
- Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
- Work with business technology services team on the smooth delivery of the solution
- Review Test Strategy, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
- Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
Requirements:
- Strong business domain knowledge in Banking Risk Management, PDPA, Client Tax (CRS) reporting is an added plus
- Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
- Hands-on resourceful team player. Must feel comfortable in data analysis, excel macros, and doing quick mock-ups in Excel as a data dashboard
- Should be able to work under minimal supervision and not lose sight of overall delivery
- Understanding of technology and operational processes across functions / departments in the bank/market.
- Familiar with change management processes and project management fundamentals
- Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
- Passionate, diligent and resilient individual with ability to thrive in ambiguity
- Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
- Bachelor’s degree in engineering/ business/ finance or equivalent
- Minimum 10 years of relevant banking and/or consulting experience
Technical Skills:
- SQL, Data modeling, Microsoft Excel, Data Visualization, Power Point, Visio, UML, JIRA, Confluence
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality