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Updated 2026-06-10 01:00 UTC·© 2025–2026 RoleSuite
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Personal Banking Supervisor

Gate City Bank · Mayville, ND

Location

Mayville

Job Description:

Join the Gate City Bank Team at Mayville!

Are you ready to make a difference in the financial lives of others while growing your career? At Gate City Bank, we’re looking for enthusiastic and customer-focused professionals to join our dynamic team. Here, we don’t just offer jobs—we offer a chance to thrive.

Why You’ll Love Working Here:

  • Competitive Pay.

  • Comprehensive Benefits:

    • All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to:

      • Medical, dental, and vision insurance options.

      • 401(k) with dollar for dollar match up to 6%.

      • Paid Time Off and wellness benefits.

      • Additional compensation opportunities, including quarterly incentives.

      • All other benefits can be located at gatecity.bank/careers.

  • Location: On-site at our Mayville Office in Mayville, ND.

Your Schedule:

  • Monday - Friday: 7:45 AM – 4:15 PM.

  • No expectation to work Saturdays or Bank Holidays!

Essential Functions:

  • Directly supervise savings employees in the office by providing coaching, motivation, and recognition.

  • Assist the office leadership with goal setting to achieve Bank goals.

  • Provide input at savings meetings and shares ideas in developing and maintaining savings products and services.

  • Conduct regular staff meetings, assuring that staff is engaged.

  • Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.

  • Open various new accounts, process necessary information, and educate the customers as to services/products available.

  • Interview lending customers to obtain financial history.  Analyze information and sell customers on the products and services that best meet their needs.  

  • Prepare personal loan applications completely, accurately, and in accordance with Federal guidelines and the Bank’s policies and procedures.

  • Consistently inform and sell customers on credit life and disability insurance and GAP insurance.

  • Use every customer contact as an opportunity to advise customer about additional services or programs that may benefit them. 

SUPERVISORY RESPONSIBILITIES:

  • Provide overall direction, coordination, and evaluation of Personal Banking. Carry out supervisory responsibilities in accordance with the Bank’s policies, procedures, and applicable laws and regulations. 

  • Leverage the strengths of the team members, help clarify roles and responsibilities, and develop and implement training and development in order to maximize and reach optimal individual and Bank goals.

  • Interview, hire, and train team members; plan, assign, and direct work; give real-time feedback to team members; recognize, reward, and discipline team members; address complaints; and resolve problems.

  • Ensure team members are kept current on issues affecting job-related duties, responsibilities, and trends on a consistent basis.

What You Bring:

  • Associates degree in Business, Finance, Accounting, or related field desired.

  • 2-5 years of related experience; or equivalent combination of education and experience.

  • Strong oral and written communication skills.

  • Interpret and use data for decision making.

Why Gate City Bank?

We’re more than a bank—we’re a community dedicated to making a meaningful impact. Our mission is to create a "Better Way of Life" for our customers, communities, and team members. Here, you’ll find a supportive environment where your contributions are valued, and your career can flourish.

Ready to Take the Next Step? Apply today and embark on a rewarding career journey with Gate City Bank!

EOE/including Disability/Vets

Member FDIC

Apply →

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