Director of Partnerships

📍London | 💰£131,000 - 175,000 + Incentive Awards tied to your performance + Benefits ✨

Our Partnerships team ⭐

Partnerships are a powerful way for us to create even more value for our customers. As Monzo continues to grow, we're building relationships with some of the world’s most recognisable brands to help customers get more from their money, unlock meaningful benefits, and make Monzo an even bigger part of their everyday lives. Our Partnerships team sits at the heart of this opportunity, working across Product, Marketing, Data Science, Operations, Legal, Compliance and Finance to bring customer-first partnerships to life. As Partnerships Director, you'll lead this function through its next stage of growth, shaping strategy, building exceptional partner relationships and helping define how partnerships contribute to Monzo’s long-term success.

🔑You’ll play a key role by...

• Defining and leading Monzo’s partnerships strategy across subscriptions, rewards and customer propositions, ensuring we partner with the right brands to deliver meaningful customer and commercial value
• Building and growing strategic relationships with major consumer brands, subscription providers and commercial partners, representing Monzo with credibility and influence at the most senior levels
• Leading complex commercial negotiations, balancing customer outcomes, commercial performance and operational excellence while working closely with Legal, Compliance, Risk and Finance
• Using data and insight to evaluate partnership performance, identify opportunities for growth and shape future investment decisions
• Partnering closely with Product teams to embed partnerships seamlessly into customer journeys, ensuring experiences are simple, transparent and genuinely valuable
• Leading and developing a high-performing partnerships team, creating the operating model, governance and ways of working needed to scale successfully
• Influencing senior stakeholders across Monzo to ensure partnerships support our wider growth ambitions, from acquisition and engagement through to retention and subscription value
• Building scalable frameworks for identifying, launching, managing and optimising partnerships across the consumer business

🤩 We’d love to hear from you if…

• You have a strong track record of building, scaling and leading strategic partnerships within consumer, technology, fintech, banking or similarly complex industries
• You have significant experience managing senior relationships with major brands, platforms, merchants or commercial partners
• You’ve successfully led complex commercial negotiations from strategy and deal structuring through to execution and long-term partner management
• You’re commercially astute, able to balance customer value, partner value and business outcomes to create sustainable growth
• You’re highly analytical and comfortable using data to shape strategy, prioritise opportunities and evaluate performance
• You have experience leading high-performing teams and creating clarity, focus and momentum in fast-moving environments

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you
💰£131,000 - 175,000 ➕Incentive Awards tied to your performance
📍This role is hybrid working from our London office
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

• 30 min call with the recruiter
• Initial call with the hiring manager
• 2 hours of technical and leadership principles interviews
• 30 min stakeholder chat

This process should take around 4-5  weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

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