Product UX/UI Designer - SMB Portal UX

Ready to unleash your full potential? Join us in shaping the future of payments and helping Global Payments become the world’s largest, most-loved payments company.

About the team

We are a UX/UI Design team focused on envisioning and creating best-in-class experiences for our customers, partners and developers around the world. We value great attitudes, creative thinking and a user-centric approach to problem solving. 

What you will be doing

We are looking for a full stack UX/UI Designer to own the end-to-end research and design process for Global Payments digital SMB portal experiences.

• You will conduct the necessary research and analysis to become an expert in the relevant domain and customer segment

• You will document and champion the end user, ensuring the project prioritises and delivers against their needs

• You will take full ownership of the product specification, information architecture, user flows and user experience of the system  

• You will validate and iterate your design and usability hypotheses by building rapid UX prototypes and testing on UserTesting.com

• You will deliver the corresponding UI visual designs, transitions and animations to a ‘best-in-class’ standard in harmony with the new Global Payments brand

• You will liaise with the engineering teams to support the development process, review builds and ensure the final product meets your design expectations

What you bring:

• 5 years minimum UX/UI design experience

• Demonstrable experience in design of high quality web / mobile products / portals / websites

• Experience in improving business metrics through user centric product design

• Expert level Figma skills

• Experience of Agile / Scrum dev environment

Added bonus if you have:

• A B2B/ B2B2C background

• Background in crafting sign-in and concierge experiences

• Cross platform design (Native iOS, Android, Web apps)

• Payments / financial product background

• Product / UX / UI / Industrial design education

• Experience of evangelising and instilling UX thinking within a large organisation

• Design system experience

• Interest and understanding of human psychology 

• Knowledge and appreciation of existing and emerging technologies

What we offer you

• A competitive salary and benefits

• A variety of career development tools, resources and opportunities

• The chance to work on some of the most challenging, relevant issues in the payment industry

• Time to support charities and give back in your community

#LI-AB1

#LI-Hybrid

#LI-Worldpay