Application Support Engineer

Accenture · Bengaluru

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Security Compliance Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by diligently monitoring and analyzing various components of essential business systems. This role requires a proactive approach to identifying and resolving issues that may impact system performance or availability. The position demands continuous engagement with complex software environments to ensure smooth operations and minimal disruption to business activities. Collaboration with different teams to understand system behaviors and contribute to maintaining system integrity is a key aspect of the daily routine.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance system reliability and performance.
- Document and communicate findings and resolutions clearly to stakeholders.
- Assist in the development and implementation of best practices for system support.
- Support junior team members by sharing knowledge and providing guidance.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Security Compliance Management.
- Strong understanding of regulatory requirements and compliance frameworks related to security.
- Experience in monitoring and managing security controls within enterprise environments.
- Ability to analyze system logs and security alerts to identify potential vulnerabilities.
- Familiarity with risk assessment methodologies and mitigation strategies.
- Skilled in coordinating with various teams to ensure adherence to security policies.

Additional Information:
- The candidate should have minimum 3 years of experience in Security Compliance Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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