Scaled Customer Engineer, SMB

The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers, developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 1 year of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

Preferred qualifications:

• Certifications in Cloud or Security industry.
• Experience implementing security solutions for enterprises (e.g. threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems).
• Experience architecting and developing software or infrastructure for scalable and secure distributed systems and with application development technologies.
• Experience with Wide Area Network (WAN)/internet-related technologies and architectures across SaaS, PaaS, IaaS, and cloud productivity suites.
• Knowledge of product and solution market trends in the cybersecurity industry (e.g. ransomware, attack frameworks, zero trust, etc.).