Lead Software Engineer ServiceNow platform

Collaborate with product team to gather requirements and translate them into technical solutions. Implement and configure ServiceNow functionalities, including employee self-service portals, and automated workflows. Integrate ServiceNow with other systems and platforms as needed. Participate in troubleshooting and resolving various technical issues related to ServiceNow applications/ Custom processes. Develop and implement various solutions for managing software product lifecycle events within ServiceNow. Customize and configure journey modules to align with organizational goals and employee needs. Develop strategies for managing lifecycle events and employee journeys. Maintain and update ServiceNow configurations and documentation. Ensure compliance with best practices and standards in ServiceNow development. Provide technical support to team members in resolving various issues.