SYSTEM ANALYST
Important Information
Location: Singapore
Key Responsibilities
- Analyze business requirements and translate them into functional and technical designs
- Design end‑to‑end campaign management solutions covering data sourcing, segmentation, targeting, execution, fulfilment, and measurement
- Lead solution design ensuring alignment with enterprise architecture, security, and control standards
- Communicate complex technical concepts clearly to business stakeholders and obtain solution sign‑off
- Own end‑to‑end project delivery, including planning, estimation, risk management, and scope control
- Partner with architects, testing teams, vendors, and production support to ensure quality delivery
- Oversee SIT, UAT, performance, and security testing with Test Management teams
- Support production issues, perform root cause analysis, and drive continuous service and performance improvements
- Contribute to product and tool selection through RFPs and proof‑of‑concepts
Requirements:
- Bachelor’s degree in computer science, Engineering, or related discipline
- 8+ years of IT experience with strong background in technical project delivery
- Proven experience delivering marketing automation or campaign management solutions
- Strong understanding of the SDLC, including Agile delivery
- Excellent stakeholder management and executive‑level communication skills
- Ability to work independently, multi‑task, and deliver under pressure
Key Domain :
Functional Expertise
- End‑to‑end real‑time and batch campaign management
- Targeting, segmentation, offer eligibility, prioritization, approvals, and closed‑loop reporting
- Strong financial services business domain knowledge
Technical Skills
- Adobe Campaign (hybrid on‑premise and cloud)
- Adobe Analytics, AEM (preferred)
- Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud (advantageous)
- Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality