From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Senior Systems Engineer, R&D Business Systems who will play a key role in maintaining, evolving, and scaling our internal R&D systems ecosystem, including Jira and related Atlassian products, knowledge management platforms, operational tooling, integrations, and business process automations.
As part of our R&D Business Systems team, you will be responsible for providing day-to-day support for our Jira environment, its integrations and automations, while also driving enterprise-level projects involving workflow design, systems integration, operational tooling, migrations, and process improvements across the broader R&D systems landscape.
You will also have the opportunity to work beyond Jira and support platforms such as Notion, Incident Management systems, Zendesk, and other engineering and operational systems. The ideal candidate is comfortable operating across systems administration, automation engineering, integrations, operational support, and platform optimization.
You will be able to offer up your technical expertise to identify, analyze, and develop solutions to complex business problems. You will play a key role in the maintenance, configuration, governance, reliability, and optimization across the systems you support. Our ideal candidate will possess in-depth knowledge of Jira administration and governance best practices, while also demonstrating the ability and desire to support and evolve a broader ecosystem of internal operational tools and automations.
This is a full-time position based out of our Novi Sad office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Jira (including ScriptRunner, Automations, Webhooks, Rich Filters, Forms), Notion, Zendesk, Slack, Incident Management systems, GitHub, and related operational and workflow tooling are examples of systems/technologies that you may encounter day to day. Experience with Infrastructure-as-Code tooling such as Terraform is a plus.
An ideal candidate will be willing to explore, support, and become the local expert in new systems and operational tooling as our environment evolves.
What You’ll Do
Skills We’re Looking For
Bonus Skills
#LI-NR1
#LI-HYBRID
Perks and Benefits
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Based on 8,022 disclosed Software salaries on RoleSuite, the role pays a median of $157K/year, with most offers between $123K and $198K (10th–90th percentile: $102K–$235K).
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