Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management seeks a part-time Front Desk Associate / Access Control Officer for our luxury high-rise association, Azzurra, located in Marina del Rey, CA.
Compensation: $22.00
Schedule: 3 days a week: 11:00 AM – 7:30 PM (Must have open availability)
What You’ll Do (Job Duties)
Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls. Receive and distribute resident parcels.
Address resident and guest concerns and questions.
Demonstrate a strong understanding of the association's governing documents.
Who You Are (Skills/Experience)
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
At least 1 year of customer service experience.
Hospitality, luxury retail, or fine dining experience is preferred.
Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach
Why Join Action?
Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
Here are a few perks to joining this amazing team:
Comprehensive benefits package for qualifying employees
Medical
Dental
401k with company match
Paid vacation
Holidays, including Birthday Holiday
Paid sick hours
Pet Insurance
Values-driven company culture that encourages teamwork and excellence.
Dynamic and supportive work environment
Access to training and professional development opportunities