The Davies Premium Credit Control Shared Service provides our clients with a comprehensive and proactive method of credit control.
We are seeking a Credit Control Technician to supports the premium credit control by maintaining data accuracy, updating internal systems, and preparing essential documentation. Their work enables a smooth operational flow and ensures that information feeding into the credit control cycle is reliable.
LAE, Tracker & System Updates
- Check the LAE Tracker for the current position and upload updates into the appropriate internal system.
- Retrieve copies of slips, endorsements and other documents from relevant systems, provide to onshore teams, and update system records.
- Review the position of signings in the system, ensure correct attachment, and update records as needed.
Data Loading, Logging & Tracking
- Check and load required data files, confirming successful loads and updating logs/trackers.
- Maintain logs and trackers for reporting, ensuring accurate and timely updates.
Quality Control & Collaboration with Seniors
- Attend Quality Control sessions with Senior Handlers and participate in training activities.
- Support adoption of best practices through shadowing and guided process learning.
Compliance, Upskilling & Administration
- Keep Timesheets, Thrive learning, and mandatory training up to date.
- Complete general administrative tasks including documentation updates and inbox management.
- 1-3 years of relevant experience in premium credit control.
- Communication
- Attention to detail & right-first-time accuracy
- Fast learning and Problem solving
- Deadline management
- Microsoft office – Word, Power Point, Excel (X / Vlookup’s, Pivot tables, if statements)
- Reporting experience
- Finance / Credit control experience