Job Location: Cotonou, Benin Republic
About the role:
The Sun King Experience Center Executive is task with overseeing the overall wellbeing of the experience center, inventory management and ensuring a high level of customer satisfaction.
Inventory management
- Coordinate with warehouse to receive stock and keep track of inventory
- Issue out stocks to cash sales customers as per requirement
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts and monthly stock take
- Scan in and out Sun King inventory on a serial basis
- Communicate any inventory shortage, theft, or loss at the zonal warehouse
Reports
- Prepare daily on hand stock report for stakeholders use
- Report on daily issued out stock for replacement and or replenishment
Repairs
- Repairs and Spare Parts management
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Perform basic check on the faulty units before replacement
Store management
- Ensure the center is well maintained tidy and that the store arrangement is per SKU.
- Ensure neatness and good ambiance of the experience center at all times.
- Observation of safety procedures to avert hazards at the experience center.
- Welcome walk-in customers and provide excellent customer experience to ensure top notch service.
- Have a Degree or its equivalent from a recognized institution in any related field.
- Have at least 1 years’ hands on experience in a related role.
- Have effective verbal, communication and people skills.
- Are able to demonstrate high levels of integrity with a proactive and positive attitude.
- Have a good customer centric attitude and focus.
- Have a team player spirit with high levels of flexibility.
- Possess good problem-solving skills.
- Have the ability to gauge client needs.
- Are Familiar with MS Excel and MS Word
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.