Mechanical Engineer

Octoenergy · Slough (GB)

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

We are seeking a passionate mechanical engineer to join our Product Engineering team at Octopus Energy as a Field Application Engineer. As a Field Application Engineer, you will play a crucial role in being the technical interface between the R&D Design teams and the field installation and operations teams.

What you will do:

  • Be the main interface between the product design team and the field installation teams

  • Identify areas for improvement in all aspects of the system from design to manufacturing, installation and processes

  • Provide technical design advice and guidance to the field design teams

  • Work closely with the support, field and the operations teams, provide day to day support to all heat pump installs

  • Actively provide customer support as required

  • Continuously monitor the performance data (e.g. COP/SCOP) collected for every install, debug issues, maintain the issue log, and advise improvements

  • Maintain the spares list and update as a new product is introduced

  • Travel to customer sites as required, as well as to Portadown in Belfast to work closely with the R&D and the manufacturing teams

  • Contribute to the training of the support and installation teams as required

  • Be the owner of technical documentations for installers, customers, logistics

  • Present technical solutions to the design team

  • Analyse warranty returns and interface with suppliers on technical discussions in finding the route cause

    • What you'll need

  • Degree in mechanical engineering or a similar discipline

  • 5+ years experience in design of mechanical parts of a heating or a cooling product or system

  • Understanding of heat pump design and HVAC systems

  • Experience in retrofit and new build heating/cooling installs

  • Appreciation of smart electronic control systems relevant to heating/cooling system design

    • Desirable

  • Knowledge for heat pump components (e.g compressors, inverters, fans, evaporators, condensers), thermodynamics and refrigeration circuits, power electronics and hydraulic system design

  • Understanding of standard compliance, regulations and legislations relevant to heat pump design and residential installations (MCS, F-gas, relevant EN specifications)

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