HR Generalist

Position Summary

The HR Generalist is a critical role that supports the daily operations of the People Team, including compliance, onboarding, employee relations, policy enforcement, and HR operations. This role ensures HR practices align with industry standards, federal and state employment laws, and healthcare regulatory requirements while serving as a trusted resource for employees and leaders

Key Responsibilities (Supports or Owns) Recruitment & Onboarding (Supports)

• Manage end-to-end hiring processes for clinical and non-clinical positions.

• Conduct background checks, license verification, and onboarding activities.

• Maintain accurate and compliant personnel files for all employees and contractors.

• Coordinate new hire orientation and onboarding activities.

Employee Relations (Owns)

• Serve as the first point of contact for HR-related inquiries from staff and clinicians

• Address complaints, conduct internal investigations, and support conflict resolution.

• Support managers with performance improvement plans and progressive discipline.

• Facilitate employee separations and exit processes.

• Maintain documentation related to employee relations matters.

Compliance & Recordkeeping (Owns)

• Ensure employee documentation meets Medicare, Medicaid, state, and accreditation standards.

• Assist with HR audits, surveys, and regulatory filings.

• Maintain I-9s, certifications, and other required employment documentation.

• Ensure personnel files remain complete, accurate, and compliant

Payroll (Supports)

• Liaise with Payroll to resolve timekeeping or pay issues.

• Assist employees and managers with payroll-related questions.

• Support payroll processing by ensuring employee data changes are timely and accurate.

Training & Development (Supports)

• Coordinate new hire orientation and ongoing compliance training.

• Track continuing education and clinical credential expirations.

• Partner with clinical leadership to support training initiatives

Fleet Management (Owns)

• Oversee the company's fleet management program.

• Coordinate vehicle assignments, transfers, and returns.

• Maintain accurate fleet records and vehicle inventories.

• Coordinate vehicle maintenance, registrations, inspections, and renewals.

• Assist with vehicle accident reporting and documentation.

• Monitor driver eligibility and required documentation.

• Ensure compliance with company fleet policies and procedures.

• Partner with Operations and Finance regarding fleet-related matters.

General HR Administration (Owns)

• Manage the HR email inbox and Monday.com ticketing system.

• Support implementation and rollout of new HR systems, programs, and policies.

• Assist with HRIS data entry, reporting, and employee status changes.

• Promote a positive work culture through employee recognition and engagement initiatives.

• Support departmental projects and other HR initiatives as assigned.

Qualifications Education & Experience

• Bachelor's degree in human resources, Business, or a related field preferred.

• Three (3) or more years of Human Resources experience required.

• Healthcare or home health Human Resources experience strongly preferred.

• Working knowledge of FLSA, FMLA, ADA, HIPAA, and applicable federal and state employment laws.

Skills & Competencies

• Strong interpersonal and communication skills.

• High level of integrity, confidentiality, and professionalism. Excellent organizational and time management skills.

• Strong conflict resolution and problem-solving abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficient in Microsoft Office Suite and HRIS systems (e.g., ADP Workforce Now, Paycom, Paycor).

Physical Requirements

• Ability to sit or stand for extended periods.

• May require occasional local travel between branch offices.

• Ability to occasionally lift and carry up to 25 pounds.