Marketing Advisory & Customer Technology (MACT) Analyst – Early Careers

Accenture · Sydney, International House, 3 Sussex St

Who We Are:

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Job Description:

Not everyone fits neatly into “marketing” or “technology.”

Some people are more interested in how a brand promise actually gets delivered — how customer experiences are designed, built, and brought to life through systems, data, and teams.

That’s where Marketing Advisory & Customer Technology (MACT) sits.

As a MACT Early Careers Analyst, you’ll work at the intersection of marketing, customer experience, and technology. You’ll be part of delivery teams helping organisations translate ideas into real, working customer experiences — across platforms, channels, and data.

This role is designed to give you early exposure to client work, while building a broad foundation across different types of delivery. Over time, you’ll have the opportunity to explore different areas and start shaping where you want to specialise.

What You’ll Do:

You’ll be embedded within delivery teams, contributing to real client work from early on. Your responsibilities may include:

Supporting the build and execution of customer communications (e.g. eDMs)
Assisting with audience segmentation and targeting using customer data
Contributing to the design and implementation of customer journeys (in-platform or across digital touchpoints)
Analysing data to generate insights that inform customer and marketing decisions
Collaborating with cross-functional teams across marketing, technology, and delivery
Managing defined pieces of work, with support, and progressively building toward independent ownership

As you grow in the role, you’ll be expected to take on repeatable work independently, communicate progress clearly, and proactively raise risks or issues to your team lead.

Join Us and Make a Difference:

At Accenture, we believe the most impactful work happens when strategy, technology, and human experience come together.

As a MACT Analyst, you’ll help shape how organisations connect with their customers — not just in theory, but in execution. You’ll work on real problems, build practical skills, and develop a clearer sense of where you want to take your career

What We’re Looking For:

We’re less focused on what tools you’ve used, and more interested in how you think, learn, and work with others.

Capabilities (What matters most):

A genuine eagerness to learn, including openness to feedback and continuous improvement
Clear and structured communication, particularly when working with stakeholders
An interest in both people and technology — and how they come together to create meaningful experiences
A collaborative mindset, with a desire to grow both individually and as part of a team
An emerging ability to break down complex problems into manageable components (or a willingness to learn how)

Experience & Exposure (Nice to have):

Familiarity with tools such as Microsoft Word, PowerPoint, Excel, and Outlook
Exposure to collaboration or ticketing tools (e.g. Jira, Trello, ServiceNow)
Any experience across marketing, digital, customer experience, or technology — through study, work, or personal projects

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

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Marketing Advisory & Customer Technology (MACT) Analyst – Early Careers

Job Description:

What You’ll Do:

Join Us and Make a Difference:

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