Employee Relations & Policies
Role Summary
Support employee and labor relations activities, providing guidance on labor law, HR policies, and compliance. Assist with policy updates, case management, and process coordination. Serve as a knowledgeable resource for employees and HR teams, escalating complex issues as needed.
Key Responsibilities
Internal Controls and Compliance
Support implementation of Internal Controls.
Partner with HR teams during audits by gathering data, preparing documentation, and tracking follow-up actions.
Help ensure timely adoption of policies and controls across the GU.
Assist with the coordination of processes related to Policies & Procedures, Compliance, and Internal Controls.
Contribute to governance discussions by providing input on process impacts.
Monitor process performance and highlight risks or issues, escalating when necessary.
Support communication and change management efforts for policy and process adoption.
Policies and Procedures
Provide first-level guidance on HR policies and procedures to HR teams, employees, and managers.
Assist in reviewing and updating policies in line with business needs and local legislation.
Collaborate with HR leadership by sharing insights and improvement opportunities for ER & LR programs.
Support drafting and formatting of policy documents and education materials.
Provide basic consultation on policy requirements under supervision.
Support policy implementation and communication in partnership with local HR.
Participate in managing employee relations cases, helping review misconduct incidents and preparing documentation.
Assist Corporate Investigations in fact-finding for Business Ethics Line matters.
Identify recurring questions or issues that may signal a need for policy updates.
Help monitor compliance-related topics with Shared Services.
Support measurement of process efficiency and continuous improvement initiatives.
Collaborate with Legal teams by gathering information related to legislative compliance
Qualifications
Degree in Labor Sciences, Law or Diploma in Labor Relations.
Related experience of at least 5 years.
Knowledge of Spanish labor legislation.
Computer skills: Office package, Sharepoint, Outlook, Workday
Fluent in English
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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