Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Workplace Experience
We are looking for a Director, Workplace Experience, to support the strategic design and delivery of the workplace experience roadmap for our Angel Lane – London location.
Role/Responsibilities
• Spearheads and supports the delivery of workplace experience strategy at local site, executing a variety of curated programs.
• Demonstrate experience in leveraging technology as an enabler to our site strategy and plans to deliver exceptional results.
• Develop and implement performance metrics and key performance indicators (KPIs) to assess the effectiveness of the strategic initiatives. Regularly analyze data to make data driven decisions and adjustments.
• Event management: including town halls, hackathons, community engagements/social impact events (in partnership with Mastercard Cares Committee), site celebrations and other “moments that matter” events.
• Create enablement plug& play materials and documentation to support successful delivery of programs.
Stakeholder Engagement:
• Partner with our key stakeholders Real Estate, Employee Digital Experience, community & culture groups such as Employee Resource Groups, Mastercard Cares, in support of delivering on our site plans.
• Partner with global and regional peers and stakeholders to ensure alignment and prioritize process improvement activities.
About You:
Required
• Proven project management and organizational skills that enable you to turn big ideas into organized action plans with tactics, dependencies, and timelines. You will enjoy running large and small-scale projects, while being resourceful, staying within budget, and detail oriented to ensure exceptional executions.
• A track record of educating and mobilizing employee champions/committees.
• Proficient and proven critical thinking and problem-solving skills.
• Demonstrated ability to establish trust, influence others to achieved desired results, and work inclusively and effectively with internal stakeholders.
• Experience successfully managing third-party vendors, contracts, and budget management.
• Strong oral and written communication skills and ability to create dynamic presentations.
• Need to be flexible and ability to work in a fast-paced environment.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.