Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
The Global Benefits & Leave Specialist supports the design, administration, and continuous improvement of Smarsh’s global benefits, wellness, and leave programs across multiple countries. This role serves as a key operational partner within the Total Rewards function, ensuring employees receive a high-quality experience while maintaining compliance with country-specific regulations and company policies.
The Global Benefits & Leave Specialist independently manages day-to-day benefits and leave administration activities, partners with external vendors and internal stakeholders, and provides guidance to employees and managers regarding benefit offerings, leave programs, wellness initiatives, and related processes. This role also supports global program scaling as the organization continues to grow internationally.
This position requires strong knowledge of benefits and leave administration, experience supporting global employee populations, sound judgment, attention to detail, and the ability to manage sensitive and confidential information in a fast-paced environment.
How will you contribute?
Global Benefits Administration
- Administer global employee benefits programs including medical, dental, vision, retirement, life insurance, disability, wellness initiatives, and supplemental benefit offerings across multiple countries.
- Support benefit operations in the US and international regions, including coordination with country-specific vendors, brokers, and administrators.
- Serve as a subject matter resource for employees regarding benefit eligibility, enrollment, life event changes, and plan utilization.
- Manage benefits onboarding and annual open enrollment processes, including employee communications, education sessions, and system coordination.
- Ensure accurate benefits data management and payroll deductions through HRIS and payroll systems.
- Partner with the Global Benefits/Total Rewards Manager to support program enhancements, renewals, benchmarking, and process improvements.
- Identify opportunities to improve employee experience, operational efficiency, and scalability of global benefits processes.
Leave of Absence Administration
What will you bring?
Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
4+ years of experience in benefits, leave administration, HR operations, or Total Rewards.
Experience supporting global employee populations and/or benefits administration outside the US strongly preferred.
Knowledge of US benefits and leave regulations including FMLA, ACA, ERISA, COBRA, and HIPAA.
Familiarity with international benefits and leave practices in countries such as the UK, India, Canada, or EMEA/APAC regions preferred.
Experience working with HRIS, benefits administration systems, and payroll platforms.
Strong organizational skills with the ability to manage multiple priorities and deadlines independently.
Strong analytical, problem-solving, and communication skills.
Ability to handle sensitive and confidential information with discretion.
Demonstrated customer service orientation and employee support mindset.
What do we offer?
Healthcare insurance: We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
Stock options.
Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements.
401K Match: Smarsh provides a 4% 401K match for which employees are fully vested on day one.
Sabbatical: The Smarsh sabbatical programme provides a time to recharge, study or simply do something you are passionate about away from the workplace. Employees are eligible after six years of service.
Recognition: We’re big on kudos for a job well done. Our employee-recognition programme enables co-workers to nominate their peers who best embody our core values for recognition.