Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on
Life at Coupa blog and hear from our employees about their experiences working at Coupa.
What You'll Do:
System Support & Configuration: Support HRIS technical workflows, gather business requirements, assist with gap analysis, and execute configuration changes and system testing plans.
Data Integration: Partner with IT to monitor and maintain system feeds, ensuring downstream applications remain aligned and accurate.
Data Auditing: Conduct regular system audits across HCM data modules, including security, foundational setup, compensation, open enrollment, and performance management.
Documentation & Training: Maintain standard operating procedures (SOPs) and assist in training end-users on system functionality to ensure operational excellence.
Troubleshooting: Provide root-cause analysis and timely resolution for system bugs, errors, and user issues in the production environment.
Reporting & Analytics: Collaborate with HR teams to build and maintain custom reports, basic dashboards, and data analytics to support business decision-making.
Data Integrity: Ensure global data integrity by executing quality control strategies and monitoring standardized business processes.
Technical Maintenance: Assist in updating system logic or queries based on functional specifications, technical design documents, or bug-tracking tickets.
System Collaboration: Assist with day-to-day administration and system upgrades in partnership with the IT Business Applications team.
What You Will Bring to Coupa:
Bachelor’s degree in Human Resources, MIS, Computer Science, a related field or equivalent experience
1–3 years of experience supporting HRIS systems (including ATS, Performance Management, LMS, or payroll modules); experience with Ceridian Dayforce is a plus but not required.
Proficiency in Google Suite and MS Office 365 (Word, PowerPoint, Advanced Excel, Visio, and SharePoint).
Foundational knowledge of or exposure to XML and SQL programming languages.
Strong analytical and troubleshooting skills with great attention to detail.
Prior involvement or exposure to global HR technology projects and testing environments.
Experience building basic metric dashboards and writing custom reports.
Solid understanding of standard HR systems structure, data flows, and processes.
Proven ability to maintain clear documentation for requirements, workflows, and testing results.