Salary:
£45,000.00 - £55,000.00 Per year
We have an opportunity for a Contracts Manager - Heating and Ventilation to join our team.
The salary range offered is £45,000 - £58,000 depending on experience.
This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite.
This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers.
The Role:
Your responsibilities will include:
- Lead and manage contracts for heating plant, mechanical ventilation, and heat networks, ensuring full compliance with all statutory and regulatory requirements.
- Monitor contractor performance against specifications and KPIs, chair review meetings, and drive service improvements where required.
- Oversee budgets, forecasting, spend control, and authorise payments and variations to ensure value for money.
- Act as the key point of contact for contractors, residents, and stakeholders, resolving operational issues and keeping customers informed.
- Analyse repairs trends to inform planned works and continuous improvement initiatives.
- Support procurement exercises and ensure contracts align with organisational requirements.
- Oversee third-party audit programmes and maintain accurate compliance records from inception to closure.
- Investigate incidents and complaints, embedding lessons learned and promoting a strong culture of safety and compliance.
- Build effective working relationships across teams and partners to deliver safe, timely, and customer-focused outcomes.
To be successful in this role you'll need:
Essential:
- Level 3 NVQ Diploma in Gas Maintenance and Repair (or equivalent experience).
- Strong technical knowledge of heating and ventilation systems, gas safety, and commercial contract management.
- Sound understanding of current legislation and regulations, including Gas Safety Regulations 1998, Health & Safety legislation, CDM, and relevant building regulations.
- Experience managing third-party contractors and delivering large-scale gas testing programmes.
- Proven ability to manage budgets, forecast spend, and deliver value for money while mitigating risk.
- Confident communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally.
- Ability to maintain accurate compliance and project records from inception to completion.
- Good working knowledge of Microsoft Office (Word, Excel, Outlook).
- Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
- A collaborative approach, high level of integrity, and commitment to continuous professional development.
- Willingness to be office-based and travel between sites as required.
Desirable:
- Experience within Social Housing or a large, complex Housing Association.
- Commercial Gas qualifications and Gas Safe registration, with evidence of continued CPD.
- Unvented cylinder qualification.
- SMSTS, IOSH Managing Safely, or NEBOSH General Certificate
Job Description
We have some great benefits at SNG, including:
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.