Marketing Manager

The Ark (95988), United Kingdom, London,

Marketing Manager

Marketing Manager (UK050)

About this role

We're looking for a Marketing Manager to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work at Capital One even further.

You will be responsible for managing marketing programs and initiatives that increase acceptance, product adoption, and grow volume for the network. You will do this by working with our partners to drive activities which increase brand awareness and engagement.

Our partners consist of acquirer’s and PSP’s within the payment eco system. You will be the lead with their marketing counterparts to deliver our objectives.

What You’ll Do

• Negotiating marketing opportunities in a B2B environment, which includes developing a marketing plan, leveraging key partner channels and identifying other mutual opportunities. Ensuring performance metrics are in place and managing the marketing budget effectively.

• Building and managing partner relationships, regular marketing updates whilst working very closely with our Relationship Management team.

• Working in collaboration with our sales team is key in this role, having a seat at the table to bring plans into action.

• This role also requires cross functional support, so working across a number of key teams is critical to the success of this role.

• Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee. This is not a team manager role.

What we’re looking for

• A proven track record of monitoring key performance indicators and presenting updates to leadership.

• Experience in designing and executing programs that successfully increase product adoption and acceptance.

• The ability to define and strengthen value propositions within a competitive network environment.

• A strategic mindset for enhancing customer experiences across a diverse client base.

• Strong analytical skills to identify and act on opportunities for partnership growth.

• Exceptional relationship management skills with both internal and external stakeholders.

• Advanced negotiation and influencing abilities to drive core business goals.

• Proficiency in leveraging data to formulate insights and marketing recommendations.

• Bilingual fluency in English and French to provide dedicated support to our French market clients.

Where and how you'll work

This is a full time position and is based in our Hammersmith office. To be eligible you must reside in the UK.

We have a hybrid working model, so you’ll be based in our office 2 days a week.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact [email protected]  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.