Client-Facing Employee Communications Specialist

Company:

Mercer

Description:

We are seeking a talented individual to join our Career Communication team at Mercer. This role will be based anywhere in the U.S. a Mercer office is located, as this is a hybrid role that has a requirement of working at least three days a week in the office.

The Client-Facing Employee Communications Specialist crafts clear, targeted employee communications—synthesizing information and data, writing and editing materials for digital and print channels, implementing communication plans, and ensuring quality and accuracy across deliverables. You will partner with change-management and communication consultants, HR subject-matter experts, and external vendors to deliver client-facing HR communications.

We will count on you to:

• Effectively synthesize information or data to craft clear and concise narratives that support project objectives  ​

• Draft, review and/or edit communication materials for targeted audiences, including writing for digital communication platforms​

• Implement communication strategies and work plans by creating project deliverables guided by change management and communication consultants​

• Provide quality assurance, manage and incorporate edits from reviewers(internal, client, vendors) ensuring quality and accuracy of content for all deliverables 

What you need to have: 

• Bachelor's degree in Communications, Journalism, English, Writing, Marketing, oral related Liberal Arts major ​

• At least 3 years' experience writing content using both creativity and factual accuracy​

• Excellent interpersonal, verbal and written communication skills – with the ability to tailor approach by audience ​

• Ability to solve problems in a team-oriented business environment ​

• Flexibility, adaptability and the ability to manage multiple projects and work under tight deadlines ​

• Superior organizational skills and strong attention to detail ​

• Working knowledge of MS Office applications 

What makes you stand out?

• Experience with employee benefits

• Experience as a communication consultant in a professional services or consulting firm highly preferred

• Experience working with vendors such as graphic designers, printers, mail houses, etc.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $50,400 to $100,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.