Operations Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Title - Operations Manager

Business unit - Property & Asset Management – NSW

Reporting to - Centre Manager

Key stakeholders - Drivas Property Group (Client), JLL, Centre Manager, Regional Operations Manager

Duties & responsibilities

• All internal compliance procedures implemented and adhered to
• Accountable for complying with company OHS policies and for the implementation of the safety management systems
• Establishing quality standards for the facility aimed at meeting or exceeding customer & retailer expectations
• Coaching team members on a one-on-one approach to facilitate their performance improvement and personal growth
• Producing an annual budget and gaining approvals
• Providing a detailed 10 year Capex program that validates annual program and informs owners of long range funding requirements
• Develop and implement a strategy to minimise customer and retailer disruption during development
• Monitoring on site fitouts on a daily basis
• Provide a safe workplace for all team members, customers and visitors by regularly reviewing the workplace for hazards
• Co-ordination, control and compliance of all contracts/ service agreements and supervision of onsite contractors
• Environmental Management
• Management of Essential Services
• Monthly Management Report

Performance objectives

• Regulatory Compliance
• Risk Management
• Stakeholder Relationship and Communication
• People Management
• Budgets & Reporting
• Capital Expenditure
• Development Activity
• Tenancy Delivery
• Occupational Health & Safety

Key skills

• Excellent time management and ability to work to deadlines are essential
• Well organised, self-starter who can manage a range of competing priorities and projects
• Well organised, self-starter who can manage a range of competing priorities and projects
• Ambitious with high level of energy and commitment
• Can resolve complex / technical issues in a practical manner
• Team player with communication and influencing skills
• Ability to work independently and make decisions
• Must display strong initiative and skills to ensure that ongoing changes affecting facilities management are anticipated and managed
• Professional presentation skills: engages an audience, creates interest and excitement, simplifies potentially complex items and makes them simple to enable effective understanding and learning of the information and message for all
• Tenacious, won’t give up attitude determined to accomplish the best outcome; firm resolve
• Communicates courteously and proactively, learns customers short and long-term needs, understands and appreciates issues from customer’s perspective

Employee specification

• Experience in property facilities management including exposure to managing to regulatory requirements
• Strong technical knowledge of building operations, legislation and management skills
• Experience in managing contractors on-site and meeting appropriate standards
• Experienced in Work Health & Safety (WH&S) and environmental management requirements

Location:

On-site –Lidcombe, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.