JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
Oversee daily facility operations, including maintenance, vendor management, work orders, and floor inspections
Ensure strict compliance with client SLAs/KPIs, HSE policies, and contractual requirements
Lead and develop on-site teams and contractors to deliver proactive, responsive, and occupant-focused service
Manage vendor procurement, performance, and contract administration; resolve service issues promptly
Support client-specific initiatives (e.g., technology rollouts, workplace enhancements, churns, minor projects)
Maintain accurate records, conduct audits, and ensure data integrity in FM systems
Act as a key point of contact for client stakeholders—providing regular updates, reports, and timely issue resolution
Required Skills and Experience:
Minimum 5 years in facilities management, preferably supporting major financial or corporate clients
Proven experience managing multi-site operations, vendors, and client relationships
Strong knowledge of FM processes, HSE compliance, and service delivery governance
Fluent in English; Cantonese proficiency preferred for local stakeholder engagement
Bachelor’s degree in Facilities Management, Engineering, Business, or related field (preferred but not mandatory)
Client-centric, agile, and able to operate effectively in a regulated, high-expectation environment
Location:
On-site –Hong Kong, SAR, ChinaIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Based on 4,609 disclosed Operations salaries on RoleSuite, the role pays a median of $111K/year, with most offers between $82K and $147K (10th–90th percentile: $63K–$187K).
JLL ranks among the higher-paying employers for this role, at a $625K median across 54 disclosed postings.
See the full Operations salary breakdown →