OpsJobs
RoleSuite
CompaniesRemoteAboutMethodologyContactPrivacy
Updated 2026-06-28 07:00 UTC·© 2025–2026 RoleSuite
← Back to listings

Global Institute & Operations Director

Johnson & Johnson · West Chester, Pennsylvania, United States of America

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Medical Affairs Group

Job Sub Function:

Professional Medical Education

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

DePuy Synthes is recruiting for a(n) Global Institute & Operations Director, located in West Chester, PA or in Raynham, MA or Raritan, NJ.

Job Overview

The Global Institute & Operations Director plays a pivotal leadership role in shaping and advancing DePuy Synthes’ global professional education strategy. This role drives excellence in medical education programs and learning systems, ensuring alignment with commercial objectives, regulatory standards, and evolving healthcare needs. The position offers the opportunity to lead transformative initiatives, enhance training effectiveness through data‑driven insights, and build a high‑performing, purpose‑driven global education organization. 

 

Key Responsibilities: 

• Lead the development and execution of global education strategies, ensuring alignment with Commercial Excellence priorities and enterprise objectives. 
• Oversee global professional education programs, ensuring sustainability, innovation, and compliance with regulatory requirements. 
• Establish and track key performance indicators (KPIs) to evaluate program effectiveness and drive continuous improvement in training outcomes. 
• Direct cross‑functional teams and external partners to deliver high‑impact learning experiences and operational excellence. 
• Translate organizational vision into medium‑ to long‑term operational strategies (3–5 years) that enhance education capabilities and commercial performance. 
• Manage global operations including planning, budgeting, performance management, and compliance for education programs. 
• Drive adoption of innovative learning technologies and systems to enhance engagement and scalability of education delivery. 
• Partner with senior stakeholders across regions and functions to align educational initiatives with customer, patient, and business needs. 
• Champion a purpose‑driven culture by embedding Johnson & Johnson’s Credo and Leadership Imperatives into education strategies and team practices. 

 

Qualifications 

Education: 

• Bachelor’s degree required (e.g., Business, Education, Life Sciences, Healthcare, or related field) 
• Advanced degree (MBA, Master’s, or equivalent) preferred 

 

Experience and Skills: 

Required: 

• Significant leadership experience in global education, commercial excellence, or related functions 
• Proven ability to lead complex, cross‑functional teams and global initiatives in a matrixed environment 
• Demonstrated experience developing and implementing education or training strategies tied to business outcomes 
• Strong operational leadership, including budget management, performance oversight, and compliance execution 
• Experience using KPIs and analytics to monitor and improve program effectiveness 
• Ability to influence senior stakeholders and translate strategy into actionable programs 
• Strong communication, collaboration, and organizational leadership capabilities 

Preferred: 

• Experience in MedTech, healthcare, or professional medical education environments 
• Familiarity with regulatory requirements governing medical education programs 
• Experience implementing digital learning platforms or innovative education technologies 
• Track record of driving global process standardization and operational excellence 
• Experience managing external vendors, academic partnerships, or institutes 
• Knowledge of commercial enablement, sales training, or customer engagement strategies 

 

Other: 

• Language: English required; additional languages are a plus 
• Travel: Up to ~25–40% global travel may be required 
• Certifications: Professional certifications in education, training, or project/program management preferred 

 

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

 

 Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

  

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. 

  

#LI-Hybrid 

#DePuySynthesCareers 

Required Skills:

 

 

Preferred Skills:

Brand Marketing, Channel Partner Enablement, Developing Others, Global Market, Inclusive Leadership, Leadership, Learning Materials Development, Medical Affairs, Medical Communications, Operations Management, Performance Measurement, Process Improvements, Program Management, Sales Enablement, Strategic Sales Planning, Succession Planning, Training People

 

 

The anticipated base pay range for this position is :

164,000.00 - 328,000.00 USD Annual

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Operations pay context

Based on 4,371 disclosed Operations salaries on RoleSuite, the role pays a median of $112K/year, with most offers between $83K and $148K (10th–90th percentile: $63K–$187K).

See the full Operations salary breakdown →
Apply →

Other roles at Johnson & Johnson

  • Manager, LMS & Learning PlatformsWest Chester, Pennsylvania, United States of America
  • Senior Manager, EdTech & Learning SystemsWest Chester, Pennsylvania, United States of America
  • Sr. Supervisor, Enterprise ComplianceSão Paulo, Brazil
  • Institutes Customer Experience ManagerWest Chester, Pennsylvania, United States of America
  • Copy Review, Sr ManagerWest Chester, Pennsylvania, United States of America
  • AMP, MangerWest Chester, Pennsylvania, United States of America
  • Financial Analyst, FP&A IntlMarkham, Ontario, Canada
  • Analyst OTC Process ReliabilityRaynham, Massachusetts, United States of America
  • Quality/Compliance AnalystNew Brunswick, New Jersey, United States of America
  • Digital AnalystNew Brunswick, New Jersey, United States of America

More Operations roles

  • SA-Operations Expert (Saudi and GCC Nationals)Apple · Saudi Arabia
  • IN-Operations ExpertApple · India
  • TW-Operations ExpertApple · Taiwan
  • BE-Operations ExpertApple · Belgium
  • UK-Operations ExpertApple · United Kingdom
  • JP-Operations ExpertApple · Japan
  • DE-Operations Expert (m/f/d)Apple · Germany
  • CH-Operations Expert (m/f/d)Apple · Switzerland
  • Flex Phlebotomist / Administrative AssistantOne Medical · New Albany, OH
  • Flex Phlebotomist / Administrative AssistantOne Medical · Dublin, OH