Vibee - Seasonal Venue Operations Supervisor

Job Summary:

WHO ARE YOU? 

The Onsite Operations Supervisor is responsible for the successful execution of production, logistics, and staffing for pop-up retail experiences and brand activations. This role ensures that all onsite operations run smoothly, efficiently, and in alignment with Vibee brand standards and client expectations. They will serve as the primary point of contact during setup, live activation, and breakdown. 

WHO ARE WE? 

Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world’s leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations. 

THE ROLE 

The Onsite Operations Supervisor is responsible for the successful execution of production, logistics, and staffing for pop-up retail experiences and brand activations. This role ensures that all onsite operations run smoothly, efficiently, and in alignment with Vibee brand standards and client expectations. They will serve as the primary point of contact during setup, live activation, and breakdown. 

RESPONSIBILITIES

Daily Operations Management 

• Own the day-to-day functioning of the activation space, including staff oversight, break coverage, and general rhythm of show (ROS). 
• Serve as the main onsite contact to troubleshoot issues in real time and ensure smooth guest flow and team coordination. 
  • Ensure brand standards and safety protocols are upheld at all times. 

Staffing & Team Oversight 

• Supervise the daily staffing plan, including check-ins, break rotations, and shift transitions. Own bi-weekly staff scheduling and submit final hours for payroll approval. 
• Lead pre-shift briefings and coach team members to uphold performance and experience standards. 
• Act as point of contact for all onsite staff, ensuring accountability and morale.

VIP & Client Engagement 

• Coordinate and lead VIP walkthroughs and client visits as needed, ensuring the space is polished and activation-ready. 
• Provide professional, on-brand representation during client-facing moments.

Logistics & Vendor Coordination

• Coordinate with vendors and production teams for timely load-ins, asset setup, and daily operational needs. 
• Ensure inventory, signage, and equipment are accounted for and in working order each day.

Health, Safety & Compliance 

• Maintain daily compliance with safety and sanitation requirements, including venue protocols and any applicable public health guidelines. 
• Lead site-level risk assessments and implement contingency plans when needed. 

QUALIFICATIONS

• 3–5 years of experience in event production, retail activations, or onsite operations
• Strong leadership, scheduling, and communication skills 
• Experience managing hourly teams in high-traffic environments 
• Detail-oriented with strong time and priority management 
• Ability to work long hours with a flexible schedule, accommodating operational needs.
• Capable of responding professionally to changes and unexpected situations in a dynamic event environment. 

WORK ENVIRONMENT 

• Must be able to tolerate loud noise levels & busy environments on site at our events
• May sit for extended periods of time and work in drastic temperature climates.
• Must be willing to work during evening and weekend hours, as required, to meet deadlines Must be willing to travel as required. 

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Vibee strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Vibee will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Vibee also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Vibee will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Vibee recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Vibee may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Hiring Salary Range: $24.00 – 26.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Nevada Salary Transparency in Job Advertisements Law. It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada. Similar positions located outside of Nevada will not necessarily receive the same compensation. Vibee takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Nevada Law, a potential new employee’s salary history will not be used in compensation decisions.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.