Manager, Capacity Delivery Operations

Meta's Infrastructure Sourcing & Supply Chain Engineering (ISCE) team is responsible for securing and delivering the critical equipment that powers Meta's global data center portfolio. We are seeking a Manager of Capacity Delivery Operations to lead and scale a team of Capacity Delivery Leads (CDLs) responsible for ensuring on-time delivery of data center capacity across Meta's hyperscale construction portfolio. In this role, you will serve as the delivery operations lead within the Infrastructure Products & Services team — establishing operational cadences, driving cross-functional accountability, and building a scalable workforce model to meet the growing size and complexity of Meta's data center buildout. This role requires up to 40% travel to data center construction sites. Lead, develop, and grow a team of Capacity Delivery Leads, providing coaching, career development, and performance management aligned with Meta's people leadership expectations Serve as the delivery operations lead within the Infrastructure Products & Services (IPS) team, owning the operational strategy for equipment delivery across OFE and connectivity programs Establish and maintain operational rhythms and reporting cadences for project health status as it relates to equipment delivery, ensuring leadership has clear visibility into risks, milestones, and capacity impacts Act as the senior escalation point for site-facing equipment delivery issues, triaging and resolving cross-regional challenges that exceed individual CDL scope Balance workload distribution across the CDL team as project size, geographic scope, and portfolio complexity grow, ensuring equitable coverage and sustainable team capacity Develop and implement a workforce support model that scales to the size and complexity of business needs, including headcount planning, regional coverage strategies, and skills development Drive alignment across DEC Delivery, General Contractors, central supply chain, and connectivity teams to ensure converged delivery outcomes for provision-ready capacity milestones Lead Capacity Delivery Reviews and executive-level reporting on supply chain delivery performance by DC type and region, providing actionable recommendations to mitigate risks Partner with cross-functional leadership (sourcing, engineering, construction, program management) to influence end-to-end delivery strategies and resolve systemic bottlenecks Define and track key performance indicators for delivery operations, using data to identify trends, anticipate risks, and drive continuous improvement across the team Represent the ISCE Capacity Delivery in senior leadership forums, pre-construction leadership presentations, and cross-functional governance processes Build team culture and operating norms that promote proactive risk management, creative problem-solving, and strong cross-functional partnerships 8+ years of experience in construction management, supply chain delivery, infrastructure program management, or operations within large-scale construction environments 3+ years of direct people management experience, including hiring, performance management, and team development Experience with power, cooling, or connectivity equipment supporting infrastructure construction at scale Experience with OFCI processes, construction scheduling, and equipment commissioning workflows Experience establishing operational processes, reporting frameworks, and governance cadences for delivery-focused teams Experience managing cross-functional escalations and driving resolution across multiple stakeholder groups including construction, supply chain, and engineering teams Experience presenting delivery risks, status updates, and recommendations to senior leadership through structured reviews and executive briefings Technical understanding of DC product power distribution, cooling systems, and connectivity design Track record of building operational cadences and dashboards that drive accountability and visibility across large portfolios Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Experience scaling teams and building workforce models in rapidly growing organizations Experience managing geographically distributed teams supporting concurrent large scale construction projects Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Demonstrated ability to integrate AI tools to optimize team workflows and drive measurable operational impact Experience in hyperscale data center construction or mission-critical infrastructure delivery programs Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies