Line of Service
Internal Firm ServicesIndustry/Sector
TechnologySpecialism
IFS - Internal Firm Services - OtherManagement Level
Senior ManagerJob Description & Summary
At PwC, we have employees who hold key leadership positions within the organisation. These individuals are responsible for providing strategic direction, driving organisational goals, and overseeing the overall success and growth of the Firm. They play a critical role in shaping PwC's culture, values, and vision, and are accountable for making informed decisions that impact the Firm's operations, clients, and stakeholders.Role Purpose
The Chief of Staff to the CEO serves as a strategic advisor and execution partner, responsible for ensuring that ETIC’s strategy is clearly defined, operationalized, and delivered with discipline across the organization. This role acts as the central coordination point (CEO Office), enabling the CEO to focus on external engagement, growth, and strategic direction, while ensuring strong governance, performance tracking, and alignment across the leadership team.
Key Responsibilities
1. Strategy Planning & Business Plan Development
Support the CEO & leadership team in defining & preparing the annual business plan and strategic priorities. Structure and consolidate inputs across all functions. Translate leadership discussions into actionable plans. Ensure alignment between strategy, financial targets, and operations.
2. Board & Executive Governance
Prepare Board and Leadership meetings including agendas, briefing materials, and decision packs. Attend meetings, capture decisions and actions, and ensure follow-up and closure.
3. Strategy Execution & Follow-Up
Track execution of business plan initiatives and OKRs. Identify risks and dependencies. Drive accountability across leadership and escalate issues with recommendations.
4. Performance Management & KPI Oversight
Oversee monthly KPI reporting. Ensure accuracy and clarity of insights. Highlight risks, trends, and required interventions to the leadership team
5. Executive Communication & Presentation Development
Prepare executive presentations for board, leadership, and client engagements. Ensure clarity and consistency of messaging.
6. CEO Office Programs & Special Initiatives
Lead CEO-sponsored programs including transformation initiatives and cross-functional priorities. Track delivery and outcomes.
7. Leadership Alignment & Stakeholder Management
Act as a trusted advisor to the leadership team. Enable alignment, structure decision-making, and support cross-functional collaboration.
Candidate Profile
12–18+ years experience in strategy, consulting, or operational leadership roles. Strong business acumen, communication skills, execution discipline, and ability to influence senior stakeholders.
Success Measures
Clear business plan execution, effective board planning and decision governance, strong KPI visibility, improved decision-making speed, and full CEO visibility on priorities and risks.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Model Innovation, Coaching and Feedback, Communication, Conflict Resolution, Creativity, Data-Driven Decision Making (DIDM), Embracing Change, Emotional Regulation, Empathy, Executive Decision Making, Global Leadership, Inclusion, Industry Trend Analysis, Influence, Integrity, Intellectual Curiosity, Learning Agility, Optimism, Professional Courage, Rapid Experimentation, Relationship Building {+ 11 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
Based on 4,341 disclosed Operations salaries on RoleSuite, the role pays a median of $110K/year, with most offers between $83K and $145K (10th–90th percentile: $66K–$184K).
See the full Operations salary breakdown →